Senior Associate (Team Lead), Investor Communications - Documentation Team

Position Responsibilities

• Serving as the primary escalation point, providing guidance, training and development to team members
• Maintaining oversight of team capacity, metrics and priorities, reallocating resources as needed to ensure timely execution
• Leading and coordinating calls with internal stakeholders and external legal partners
• Overseeing investor account onboarding and ongoing maintenance, including the review and analysis of subscription, fund legal, AML/KYC and related documentation
• Managing the internal review process for onboarding documentation across new and existing funds
• Providing oversight for Investor Communications initiatives and related projects
• Ensuring the accuracy and quality of CRM data and team deliverables

Candidate Requirements

• Bachelor’s degree required
• 5+ years of related experience
• Experience managing direct reports is required
• Proven leader with ability to motivate team members especially during periods of high investor volumes
• Strong understanding of KYC requirements and / or CIMA AML is a plus
• Meticulous attention to detail and accuracy
• Excellent organizational and prioritization skills
• Demonstrated ability to work well both independently and as part of a team
• Proficiency in Excel
• Knowledge of Microsoft Dynamics is a strong plus

Department-Specific Competencies

• Industry Knowledge: Demonstrates an understanding of the Firm's position in the industry, including its complex structure and competitive advantage in the marketplace. Monitors industry trends and changes and recognizes their relevancy and implications.
• Technical Communication and Documentation: Documents and communicates technical processes and procedures in area of specialty to stakeholders. Adapts the level of detail and specificity based on the needs of the intended audience.
• Investor Data Governance: Follows appropriate policies and procedures to enter and manage investor data, including evaluating issues with investor data and taking appropriate steps to address them and communicating with others regarding investor data governance to ensure accuracy and integrity.
• Investor Management: Handles or manages investor onboarding, reporting and inquiries. Understands how to prepare and check reports, gather subscription-related data from investors (e.g., legal documentation) and answer investor inquiries regarding onboarding, subscriptions and reports.
• Tax and AML Regulatory Compliance: Complies with tax and AML laws and regulations related to due diligence, withholding and reporting. Stays informed of changes to tax law, regulations and legal cases to communicate impact to relevant internal and external stakeholders.
• Innovative Mindset: Leverages a detailed, agile and creative mindset to master processes and responsibilities, as well as drive value-added enhancements, continuous process improvement and proactive learning through new technology, processes and people.

Compensation & Benefits

For Illinois Only: It is expected that the base salary range for this position will be $80,000 to $120,000. Actual salaries may vary based on factors such as skills, experiences and qualifications for the role. The total compensation package for this position may also include other elements and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered.