Senior Associate - Scrum Master / Test Lead

About the role

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes. Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era — all backed by the stability and purpose of a mutual company built to last.

Responsibilities

• Serve as Scrum Master for an agile delivery team, facilitating ceremonies, sprint planning, backlog refinement, retrospectives, and continuous improvement while partnering with the Product Owner and delivery team to manage priorities, dependencies, risks, blockers, acceptance criteria, and delivery commitments.
• Lead quality and testing activities across releases, including test planning, test case readiness, defect triage, UAT coordination, and release validation.
• Drive modern quality engineering practices, including shift-left testing, test automation, functional and non-functional testing, rapid feedback loops, and opportunities to use AI-driven testing and other emerging quality engineering capabilities.
• Track and communicate sprint progress, delivery metrics, quality trends, risks, and release readiness to technology and business stakeholders.
• Foster strong collaboration and accountability across developers, testers, Product Owners, business partners, and other delivery teams while identifying opportunities to improve agile and testing practices.

Requirements

• Bachelor’s degree in computer science, information technology, business, or a related field, or equivalent professional experience.
• 7+ years of technology delivery experience, with demonstrated experience in agile delivery/Scrum and software testing or quality engineering.
• Strong understanding of Scrum, agile planning