Senior Associate, RFP & Implementation Projects

About the role

Maven is looking for a Senior Associate of RFP & Implementation Projects to own two core workstreams: RFP project management for prospective clients and new logo implementations. You'll work cross-functionally with Sales, Client Success, Marketing, Product, Engineering, and Data to deliver high-quality proposals and onboard new clients. This role will report directly to the Director of Client Delivery.

What You’ll Do

• Own the end-to-end RFP lifecycle — from intake and response assignment through SME coordination, quality assurance, and submission — ensuring every proposal stays on track and on time.
• Cook up with SMEs, Sales, Marketing, Legal, and other stakeholders to produce accurate, tailored responses.
• Maintain a library of standard, up-to-date RFP responses in Claude and reusable content (case studies, reporting samples) in Confluence to support a turn-key seller experience.
• Proofread, format, and ensure consistency across all proposal documents.
• Lead end-to-end implementations for new payer and channel partners — owning the project plan, timeline, risk management, and stakeholder communication across concurrent launches.
• Partner with Sales, Client Success, Care Advocacy, Product, and Data teams to translate contractual scope into a configured, launched product.
• Build enough technical fluency to triage eligibility file issues and escalate appropriately — you don't need to own the SFTP plumbing, but you need to know when something's wrong.
• Build trusted relationships with external partner stakeholders and proactively surface risks before they become blockers.

What You’ll Bring

• 3-5 years in project management, ideally including RFP management and/or support.
• A track record of building trusted relationships with internal and external stakeholders to drive alignment and execution.
• Familiarity with the employer benefits ecosystem and digital health; ability to come up to speed on new product domains quickly.
• A bias toward ownership — you create order from ambiguity and move forward without waiting to be told.
• Strong written and verbal communication skills with high attention to detail.
• Experience with Claude or other AI tools is a plus.

Pay

The base salary range for this role is $98,000 - $115,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Schedule

This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities.

Benefits

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships.
• Hybrid work, in office meals, and work together days.
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+).
• Annnual professional development stipend and access to a personal career coach through Maven for Mavens.
• 401K matching for US-based employees, with immediate vesting.

Qualifications

On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits.

Skills

• Experience with Claude or other AI tools is a plus.

Equal Opportunity Employer

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.