Senior Associate, Revenue Operations
DailyPay · New York, NY · 2 wk ago
HybridManufacturingFull-time
About the role
The role is a Senior Associate, Revenue Operations (Sales) within DailyPay. You will partner with Revenue Operations and Sales leadership while collaborating across various departments to improve processes, deliver actionable insights, and support strategic initiatives.
Responsibilities
- Support the operational rhythm of the Sales organization through pipeline management, forecasting, performance reporting, and day-to-day sales operations execution.
- Partner with Revenue and Sales leadership on territory planning, quota allocation, capacity planning, and other strategic initiatives that support predictable revenue growth.
- Develop and maintain reporting frameworks, dashboards, and analytical models that provide visibility into pipeline health, forecast accuracy, funnel performance, and seller productivity.
- Translate business data into actionable insights and recommendations for Sales Leaders while partnering with GTM Systems to ensure CRM architecture, business processes, and reporting requirements support scalable decision-making across the revenue organization.
- Partner closely with GTM Systems to help optimize and scale DailyPay's revenue technology ecosystem, including Salesforce, CRM architecture, workflow automation, and adjacent GTM platforms.
- Identify opportunities to leverage automation, AI, and emerging technologies to improve operational efficiency, seller productivity, forecasting accuracy, account prioritization, and decision-making across the revenue organization.
- Evaluate AI-enabled workflows and support adoption across customer-facing teams.
- Contribute to initiatives that remove operational friction, improve alignment across teams, and create a more seamless customer lifecycle.
- Help maintain the accuracy, integrity, and reliability of data across revenue systems.
- Support governance standards, process documentation, and continuous improvement efforts that ensure scalability, consistency, and trust in business reporting.
Requirements
- 2–4 years of direct experience in Sales Operations, Revenue Operations, or a closely related GTM Operations function supporting B2B sales organizations.
- Bachelor's degree or equivalent practical experience.
- Strong understanding of core Sales Operations disciplines, including forecasting, pipeline management, territory planning, quota allocation, performance reporting, and CRM operations.
- Hands-on experience working within Salesforce, including reporting, dashboards, data management, and supporting sales processes.
- Advanced analytical skills with Excel, Google Sheets, SQL, and data visualization tools.
- Experience with Tableau or similar business intelligence platforms is a plus.
- Strong communication and stakeholder management skills, with the ability to translate complex analyses into clear business recommendations.
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- Self-starter who takes ownership of their work, is eager to learn, and thrives in ambiguous, evolving environments.
- Demonstrated curiosity around AI, automation, and emerging technologies, with the ability to identify practical applications that improve business outcomes, seller productivity, or operational efficiency.
Qualifications
- Experience in a high-growth technology, fintech, SaaS, marketplace, or B2B software company.
- Familiarity with Salesforce and modern GTM technologies such as Gong, Nooks, Salesloft, Clay, Claude, ChatGPT, or similar platforms.
- Exposure to AI-enabled workflows, automation tools, or emerging GTM technologies that improve operational efficiency, seller productivity, or business decision-making.
- Experience supporting sales planning, forecasting, territory design, quota management, pipeline analysis, or revenue performance initiatives.
- Aptitude for data governance, process improvement, and operational scalability.
- Experience building executive level reporting and dashboards that support business leaders and operational decision-making.
- Proven ability to work cross-functionally and build strong relationships with stakeholders across Sales, Marketing, Customer Success, Finance, and Operations.
- Interest in evaluating and applying AI tools to improve workflows, automate manual processes, generate business insights, or enhance the effectiveness of customer-facing teams.
- Demonstrated curiosity, growth mindset, and willingness to learn new technologies, processes, and ways of working.