Senior Associate Relations Business Partner

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

About the role

The Senior Associate Relations Business Partner serves and supports Canada as the expert advisor and consultant to all levels of leadership, including Directors and General Partners, on highly complex and sensitive associate relations and business challenges that are not of a routine nature. The Sr. Associate Relations Business Partner is responsible for producing high quality results that are communicated skillfully to mitigate risk to the firm.

Responsibilities

• Acts autonomously in leading, guiding, directing and influencing firm Leaders and Associates through a broad spectrum of multifaceted interpersonal, business, and leadership challenges.
• Assesses and determines appropriate action based on the investigation of facts, circumstances, and input from all involved parties.
• Provides decisions and advises leaders how to execute outcomes, ranging from coaching, up to and including separation of employment.
• Frequently responsible for delivering outcomes directly to associates.
• Collaborate and coach Associate Relations Business Partners in more complex situations to arrive at appropriate outcomes while developing the acumen of colleagues.
• Supports department leadership with the development of new Associate Relations Business Partners through onboarding, training and coaching on the responsibilities and skills of the position.
• Promotes and enables a fair and inclusive workplace.
• Represents Edward Jones culture and values while also mitigating legal; federal and provincial employment law; business; financial; reputational; and associate experience risks.
• Manages and resolves complex issues that are escalated by other COEs (Center of Excellence) (i.e., Compliance, Leaves/Accommodations, Business Human Capital, Public Relations, Managing Partners Office and Diversity Equity and Inclusion).
• Advise and collaborate with external entities and internal functions including but not limited to: Legal (internal and external counsel), Compliance, COEs, Business Leaders, Global Security and Local Law Enforcement, Regional Leadership and Divisional HR, EAP (Employee Assistance Program), and vendors.
• Represents the Associate Relations function on division and firm initiatives. Collaborates with cross-divisional leadership to set strategy focused on the associate experience and moments that matter throughout their career lifecycle.
• Testify on behalf of the firm in legal proceedings alleging violations of employment law.

Requirements

• Post-secondary degree/diploma or bachelor’s degree
• 5+ years of experience in HR position with a minimum of 2 years directly in employee relations (or in an increasingly responsible leadership position)
• Availability to work MST or PST hours as needed is preferred
• HR certification preferred
• In-depth knowledge of Canadian employment law

Qualifications

• At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
• Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Benefits

• Compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage.
• Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates.
• Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account.
• Associates may be eligible for bonuses and profit sharing.
• All associates are eligible for the firm's Employee Assistance Program.

For more information on the Benefits available to Edward Jones associates, please visit our benefits page.