Senior Associate, Product Manager, Card Intelligence

About the role

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

• Human Centered
  • Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
  • Break down business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
• Business Focused
  • Demonstrate a growth mindset, effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.
  • Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
• Technology Driven
  • Work autonomously in an agile environment to conduct research and develop features that utilize new and evolving technology.
  • Collaborate with designers, technologists, data scientists, and subject-matter experts to build cutting-edge solutions to help customers.
  • Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy.
• Transformational Leadership
  • Actively participate in horizontal forums to harness a network of trusted relationships among tech teams, designers, key internal stakeholders, and partner teams.
  • Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

About the team

In Card Intelligence, we’re using Machine Learning (ML), including Generative AI, to build the future of how we work with our customers across the entire customer lifecycle. As a key player in our Card Machine Learning division, you’ll collaborate with talented data scientists and engineers to develop and deploy predictive ML and Generative AI models to help support our fraud prevention teams.

• Work across teams to build products that enable seamless and scalable anti-fraud models, influence strategic decisions, and contribute to building a thriving product practice in support of our overall Machine Learning capabilities.
• Partner with leaders across our fraud prevention business, data science, and engineering teams to reduce the time it takes to bring models to market through identifying reusable solution patterns.

Qualities we seek

• Intellectually Curious: You ask why, explore, and aren’t afraid to share bold ideas or follow an email chain for weeks to find answers.
• Comfortable with ambiguity: You have a hunger to learn and seek new challenges.
• Communicator & Influencer: You communicate complex ideas clearly to any audience and rally associates around shared priorities.
• Do-er: You’re biased toward action, try things, sometimes fail, navigate roadblocks, stay focused, and are well-organized.
• Passionate & Customer Focused: You care about growing others, thrive on building and shipping products, and connect deeply with customers to understand their needs.
• Learner: You have an appetite for learning new things and humbly ask for help when needed.
• Team Player: You enjoy working with diverse people, drive the team toward common goals, and build long-lasting relationships.

Requirements

Basic Qualifications:

• Bachelor’s degree or military experience.
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.

Preferred Qualifications:

• Bachelor’s degree in computer science or engineering.
• 1+ years translating business strategy or analysis into consumer-facing digital products.
• 1+ years of experience working on core product platforms powering digital experiences.
• 1+ years working with cross-functional teams as a product owner in an agile development process.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on agreed-upon hours.

• McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management
• New York, NY: $121,300 - $138,400 for Sr. Associate, Product Management
• Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location. The actual annualized salary offered will be reflected in the candidate’s offer letter.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Learn more at the Capital One Careers website.