Senior Associate, Product Management - US Card

We need to output HTML fragment only, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info, no invented or summarizing away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. We need to parse the posting. Key content: - Intro paragraph about product management at Capital One (repeated). We'll keep one paragraph. - About The Team: description. - About The Roles: description of role responsibilities. - Then list of examples of open Product Management roles (Card Recoveries Platform, Payments and Offers Capabilities, Agent & Customer Assist Platform (AI & Servicing), Credit Bureau Disputes, Fraud & Disputes Back Office). These are specific responsibilities? Could be considered responsibilities. - Then "In this role you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas: Human Centered ... Business Focused ... Technology Driven ... Transformational Leadership". This seems like skill development areas; could be considered Skills or Requirements? Might be "Skills" section. - Then "We want you if you are:" list of traits: Intellectually Curious, Communicator & Influencer, Do-er, Passionate & Customer Focus, Learner, Team Player. These are qualifications/skills. - Then Basic Qualifications: Bachelor’s degree or military experience; At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering. - Preferred Qualifications: Bachelor’s degree in computer science or engineering; 1+ years translating business strategy or analysis into consumer facing digital products; 1+ years of experience working on core product platforms powering digital experiences; 1+ years working with cross functional teams as a product owner in an agile development process. - Then "At this time, Capital One will not sponsor a new applicant for employment authorization for this position." This is a note; maybe we can include as a short paragraph under Requirements? Not a heading. - Then salary info: "The minimum and maximum full-time annual salaries for this role are listed below, by location." Then list for Chicago, IL; McLean, VA; New York, NY; Richmond, VA. Also note about other locations, performance based incentive compensation. This is Pay section. So we should create a Pay section with that info. - Benefits: "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level." This is Benefits section. - Schedule: Not mentioned explicitly. There's no schedule info (full-time implied). Should not create Schedule section if not stated. - Also mention: "This role is expected to accept applications for a minimum of 5 business days. No agencies please." That's application instruction; we should remove. - EEO etc: remove. - Also mention about accommodation contact etc: remove. - Also mention about third-party disclaimer: remove. - Also mention about Capital One entities: remove. Thus sections we will have: - About the Team (maybe as About the role? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have "About The Team" and "About The Roles". Could map to About the role (maybe combine). We'll create About the role section with content from About The Team and About The Roles? Or we could have separate sections: About the role (maybe combine both). Since we need to follow headings list but not required to use all; we can include only those with real content. We'll include About the role (combining About The Team and About The Roles). Then Responsibilities (list of duties: Platform & Data Modernization, Strategic Roadmapping, Cross-Functional Leadership, Risk & Controls Management, plus the specific role examples). Then Requirements (maybe Basic Qualifications). Then Qualifications (maybe Preferred Qualifications). Then Skills (the four growth areas and the "We want you if you are:" traits). Then Benefits. Then Pay. No Schedule. We must not repeat job title as heading. Good. We need to use

  for each section heading. Inside sections, use

  for prose,

  • for lists. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like dollar amounts, location specifics, etc. We must not include boilerplate like "Capital One is an equal opportunity employer..." etc. We must not include duplicated lines (the intro repeated twice). We'll keep one. We must not include application instructions like "No agencies please." or "This role is expected to accept applications for a minimum of 5 business days." Remove. We must not include accommodation contact etc. We must not include EEO etc. We must not include third-party disclaimer. We must not include Capital One entities note. Now craft HTML. Let's outline:

    About the role

    Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. As the oldest and largest Line of Business at Capital One, US Card is the engine that powers our enterprise. Within US Card, the Customer Services & Strategy teams don’t just maintain the status quo—we are actively rewriting the playbook for how a modern bank operates. We build technology-led, data-driven products across Fraud, Recoveries, Collections, and Digital Servicing to deliver personalized, empathetic customer experiences at a massive scale. Join the engine room of Capital One’s customer experience. We are seeking strategic, technically-minded Product Managers to lead mission-critical platforms that power billions of interactions. From managing massive data ecosystems to building the interfaces our global agents use every day, you will drive the "under-the-hood" innovation that makes seamless banking possible. We currently have multiple high-impact roles and are seeking high-caliber Senior Associate Product Managers to join our team. By applying to this role, you will be considered for critical initiatives across our core ecosystems. While each role has a unique focus, they all share a common goal: building scalable, well-managed, and data-driven solutions. As a Senior Associate PdM, you will own the translation of grand business vision into flawless technical execution.

    That seems good. Now Responsibilities:

    Responsibilities

    • Platform & Data Modernization: Partner with Tech and Data Engineering to decommission legacy systems, refine next-gen data products, and build robust, foundational data capabilities.
    • Strategic Roadmapping: Define the MVP, ruthlessly prioritize the post-migration backlog, and build airtight business cases for what your team should tackle next and why.
    • Cross-Functional Leadership: Act as the ultimate bridge between Business Analysts, Tech, Ops, Risk, and Design to deliver transformative customer outcomes.
    • Risk & Controls Management: Collaborate with stakeholders to design and implement a modernized suite of preventative controls directly into our platform architecture.
    • Card Recoveries Platform: Help us deliver the next generation of the Recoveries platform that is the foundation of our $3 billion Recoveries business. Your work on this platform will help accelerate new product launches, increase recovery rates, and meaningfully change the trajectory of our customers’ path back to credit.
    • Payments and Offers Capabilities: Our Customer Resiliency offer programs serve as the vital framework through which we empower customers to resolve outstanding balances, frequently by extending significant concessions to those facing the most acute financial pressures. With millions of individuals engaging with these programs annually, your work will directly impact a massive population, guiding them through periods of instability toward a future of sustainable credit health.
    • Agent & Customer Assist Platform (AI & Servicing): Accelerate the evolution of our comprehensive, AI-leveraged source of truth for all Card servicing policies. You’ll build and scale the intelligent tooling that empowers agents and digital channels to assist millions of customers daily.
    • Credit Bureau Disputes: Drive delivery for our Card Credit Bureau Disputes team, ensuring data integrity, compliance, and frictionless user experiences during critical financial moments.
    • Fraud & Disputes Back Office: Help drive the core backend technology that facilitates the intake, management, and resolution of Capital One customers’ problems with their transactions. In this role you will lead the strategy and delivery, define overarching product priorities, align on definitions of success, and partner with others across the team to ruthlessly prioritize backlog and build airtight business cases for what your team should tackle next and why, and more.
    Now Requirements (Basic Qualifications):

    Requirements

    • Bachelor’s degree or military experience
    • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
    Now Qualifications (Preferred Qualifications):

    Qualifications

    • Bachelor’s degree in computer science or engineering
    • 1+ years translating business strategy or analysis into consumer facing digital products
    • 1+ years of experience working on core product platforms powering digital experiences
    • 1+ years working with cross functional teams as a product owner in an agile development process
    Now Skills (growth areas and traits). We need to keep the details. We have four key areas: Human Centered, Business Focused, Technology Driven, Transformational Leadership, each with bullet points. Also "We want you if you are:" list. We could combine into Skills section with sublists? But we must use
    • for any list. Could have nested lists? Probably okay but we can just flatten. Let's extract each bullet: Human Centered: - You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design - You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test Business Focused: - Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs - You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk Technology Driven: - You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology - You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers - You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy Transformational Leadership: - By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams - You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert We want you if you are: - Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer