Senior Associate, Product Development

What You'll Contribute

The Senior Associate, Product Development will play a key part in the product development process, supporting the successful execution of projects from concept to launch for Customer Communications.

What You'll Do

• Assist in managing the product development lifecycle, including requirements gathering, design, development, testing, and launch, ensuring projects are delivered on time and within scope.
• Collaborate with product managers, engineers, and designers to translate product requirements into actionable tasks and project plans.
• Support the execution of product development projects, ensuring adherence to project schedules, milestones, and quality standards.
• Contribute to the creation and maintenance of product documentation, including specifications, design documents, and user manuals.
• Absorb and facilitate product testing, gather feedback, and identify areas for improvement or refinement.
• Absorb and monitor project progress, identify and escalate risks or delays as necessary.

Qualifications

• Strong organizational skills, with the ability to effectively prioritize tasks and manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at various levels.
• Detail-oriented mindset, with a focus on delivering high-quality work and ensuring accuracy in documentation and project execution.
• Proficient in project management methodologies and tools, with the ability to contribute to project planning, tracking, and reporting.
• Analytical and problem-solving skills, Bachelor’s degree in a relevant field such as engineering, computer science, business administration or related discipline.
• Preferred 3+ years of experience in product development or a related field, demonstrating a solid understanding of the product development lifecycle.
• Experience with Salesforce Marketing Cloud.
• Experience with Visio, Figma, and Microsoft Office tools.