Senior Associate, New Verticals - Enterprise Merchant Strategy & Operations

About The Team

Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday!

About The Role

We are hiring a Senior Associate on both of our Convenience & Grocery Merchant Strategy & Operations teams to work on major enterprise merchant initiatives. One role sits within our Convenience Strategy & Operations team - the first vertical we launched outside of restaurants! Convenience is one of our most profitable and accessible verticals with the highest monthly average users across our New Verticals platform. One role sits within our Grocery Strategy & Operations team - the second vertical we launched outside of restaurants! Grocery is one of our highest priority, most complex verticals that is key to acquiring consumers to new verticals outside of just restaurants.

Key Responsibilities

• Drive Promotion Strategy: Determine the most effective promotion structures, occasions, and audiences for each merchant in your portfolio, and work with our partnerships team to execute on those opportunities.
• Enrich the In-App Experience: Work with our New Verticals growth team to optimize in-app merchandising across the funnel.
• Launch "0 to 1" Initiatives: Identify, validate, and act on the highest impact growth opportunities across our merchant base.

Qualifications

• You have 2-4+ years of experience.
• You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience).
• You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad.
• You are entrepreneurial. You have a bias for action and are able to build things from the ground up.
• You are analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel.
• You solve problems from first principles. You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process.
• You are equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team.
• You are unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment.
• You’re excited about AI tools. You don’t wait to be told how to use a new tool; you’re already exploring tools like Claude, Cursor, Gemini and more. You bring a builder’s mindset to AI: using it to automate the repetitive, accelerate the analytical, and unlock work that would otherwise require a larger team.
• You have a completed Bachelor’s Degree ideally in Economics, Business, Finance or a related business field.

Benefits

• Compensation: The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants.

DoorDash Care

We care about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here.

Paid Time Off

To learn more about our benefits, visit our careers page here.

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