Senior Associate Director, Donor Relations, Reporting

About the role

The Advancement Office engages alumni (~220k), current students, parents, and friends of the University through intellectual, professional and social activities on campus, around the world and online. Advancement raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute.

Responsibilities

• Oversees reporting programs with leadership and other colleagues to engage, steward, and create universal, meaningful experiences for donors across the University at all giving levels.
• Manages stewardship and engagement reporting for the central units.
• Builds and maintains strong relationships with colleagues within Advancement and across the University.
• Closely partners on stewardship projects to convey donor impact.
• Contributes to team meetings and presentations on stewardship best practices.
• Becomes proficient in the University’s relationship database, Phoenix, by maintaining thorough and timely records and utilizing the data to efficiently produce large-scale stewardship reports and communications.
• Serves as representative and voice of donor, participating in events and experiences that are donor-centric, strategic, advance overall fundraising goals, and are consistent and coordinated across the University.
• Educates and trains colleagues on policies and best practices through a variety of communication tools and vehicles including written information, meetings, presentations, and staff training.
• Sets activity goals and develops the annual operating budget for donor related programs.

Requirements

• Minimum five years of professional experience in nonprofit management, development, alumni relations, marketing, public relations, sales or similar field.
• Minimum one year leading a project team or managing staff.
• Understanding of data analysis and communicating complex topics to non-technical people.
• Familiar with donor reporting software and systems.

Qualifications

• Education: Bachelor’s or advanced degree.
• Experience: Minimum five years of professional experience in nonprofit management, development, alumni relations, marketing, public relations, sales or similar field.
• Background managing and leading cross-team projects.

Skills

• Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available Advancement, including Phoenix, the University's Donor Relationship Management System.
• Proficiency working in a Microsoft Windows computer environment, especially with Microsoft Outlook, Word, Excel, PowerPoint and Access.

Benefits

• Paid time off.
• Health insurance.
• Retirement plans.