Senior Associate Data Migration Consultant

About the role

As a Senior Associate Data Migration Consultant, you will independently deliver complex, technical solutions for healthcare clients, leveraging your expertise in EMRs, system integrations, and custom development. You'll diagnose and resolve moderate-scope technical issues, apply AI and automation to optimize workflows, and manage project costs to ensure value-driven outcomes. Collaborating closely with client and internal teams, you'll execute custom migrations, implement scalable architectures, and support advanced service requests. Your role blends solution orientation and partnership excellence to fulfil short-term objectives while enhancing service reliability and customer success within the Services Delivery team.

Responsibilities

• Delivering data migration solutions to support healthcare system implementations and upgrades
• Diagnosing and resolving technical issues in order to ensure reliable and efficient service delivery
• Collaborating with clients and cross-functional teams to align on technical requirements and project objectives
• Applying AI and automation tools to enhance workflow efficiency and improve data quality outcomes
• Executing testing and validation procedures to ensure accuracy, compliance, and integrity of migrated data

Requirements

• Experience implementing or supporting Epic, preferably in an analyst role
• Comfortable using Microsoft Office applications (Excel, Outlook, PowerPoint, Word)
• Available occasional evenings and weekends for go-live support
• Demonstrated experience in supporting complex technical projects, including data migration, custom integrations, and advanced configuration within healthcare technology environments (e.g., EMRs, HL7, CCDA)
• Proven ability to systematically diagnose and resolve moderate-scope technical challenges using analytical thinking, debugging techniques, and established troubleshooting protocols
• Skilled in collaborating with cross-functional teams and clients to fulfil short-term project objectives, balancing stakeholder requirements and ensuring high-quality service delivery outcomes
• Basic knowledge of AI and automation use cases in customer service workflows, with experience applying automation protocols and conducting quality checks to enhance service efficiency

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401K
• Paid time off
• Paid holidays