Senior Associate, Data Analytics and Risk Reduction
American Express · New York, NY · 1 mo ago
HybridEngineeringFull-time
Responsibilities
- Develop and execute repeatable data-driven analyses to provide visibility into the operational risk landscape, identify risk reduction opportunities and support prioritization of risk reduction initiatives.
- Analyze large and complex datasets to identify risk trends, emerging patterns, process breakdowns, and systemic control gaps.
- Perform root cause analysis to understand underlying drivers of operational risk and recommend sustainable process improvements.
- Collaborate with Engineering, Product, Technology Risk, and Control Management teams to validate findings and develop practical, data-informed solutions.
- Measure and report on the effectiveness of implemented risk reduction initiatives using quantitative and qualitative performance metrics.
- Support special projects that evaluate emerging risks, ways of working, and operational process effectiveness.
- Communicate analytical findings through presentations, visualizations, and data storytelling that influence decision-making.
- Continuously identify opportunities to automate data collection, reporting, and monitoring to improve efficiency and scalability.
Qualifications
- 2+ years of experience in risk data analytics, operational risk, technology risk, process improvement, business intelligence, or related analytical functions.
- Experience analyzing complex datasets to identify trends, anomalies, root causes, and improvement opportunities.
- Strong analytical and problem-solving skills with the ability to convert data into actionable business insights.
- Strong project management, organizational, and stakeholder management skills with the ability to manage multiple concurrent initiatives.
- Excellent written and verbal communication skills.
- Ability to work independently while collaborating effectively across cross-functional teams.
Preferred Qualifications
- Bachelor's degree in Risk Management, Data Analytics, Statistics, Computer Science, Business Analytics, Finance, or related discipline.
- Experience supporting Digital Product, Software Engineering, Platform Engineering, or Technology organizations.
- Experience with operational risk management, process governance, technology controls, or software development lifecycle (SDLC) processes.
- Experience performing root cause analysis and translating findings into measurable process improvements.
- Experience building automated dashboards and visualizations using tools such as Tableau, Power BI, or similar business intelligence platforms.
- Experience querying and analyzing data using SQL and working with large, structured datasets.
- Experience using Python, R, or similar analytical programming languages for data analysis and automation.
- Familiarity with Agile delivery methodologies, DevSecOps practices, cloud technologies, or software engineering metrics.
- Knowledge of operational risk frameworks, Key Risk Indicators (KRIs), and control concepts.