Senior Associate Consultant, Employee Benefits

Job Summary

Working with an Employee Benefit Consultant, the Senior Associate Consultant will assist in servicing a portfolio of accounts. Serves as a key member of the service team, understanding client business goals and how benefit programs align with these goals.

Principal Responsibilities

• Support the EB Consultant as a key member of the service team to ensure client satisfaction and retention standards are met.
• Total average portfolio serviced representing approximately $1,500,000 - $3,000,000 in expected revenue.
• Analyze and negotiate rate renewals and year-end financials on behalf of clients, collaborating with the EB Consultant.
• Proactively prepare for renewal negotiation processes through detailed analysis of client objectives, claims experience, and benchmarking analysis, and introduce market trends to justify renewal actions.
• Participate in the client strategy process to ensure effective development of bid specifications, vendor selection, and management of RFP processes, analysis, and proposal presentations, coordination of finalist/site visits, development of employee communications, and ensuring ongoing service expectations are met.
• Analyze employee benefit programs, contribution policies, eligibility requirements, and client objectives, operating within budgetary constraints and servicing/administrative requirements to develop plan design recommendations.
• Develop recommendations of alternate vendor relationships, plan designs, and contribution strategies relative to customer budgetary, recruitment, and employee retention objectives, in conjunction with the EB Consultant.
• Stay current on industry trends, new product information, legislation, regulatory requirements, coverage types, compliance, and technology; communicate changes and address issues proactively with clients.
• Look for opportunities to increase revenue within the portfolio.
• Prepare and present reports.
• Mentor Client Service Associates and serve as a backup to Associate Consultants and Employee Benefit colleagues on other service teams.
• Communicate with Employee Benefit Consultant and/or sales team on any issues or concerns impacting accounts.

Requirements

• Minimum of 6 years of middle market and/or large group Employee Benefits service experience from a leading brokerage or consulting firm, strongly preferred.
• Experience in the analysis and design of Health & Welfare plans, strong technical knowledge, and the ability to develop strategies and negotiate appropriate placements in the marketplace.
• Demonstrated knowledge of both self-insured and fully insured plans, experience with private and public sector clients, and experience in plan cost analysis, claim analysis, and reconciliation and evaluation of financials.
• In-depth knowledge of compliance and benefit plan regulatory issues, ability to develop and manage key relationships, excellent organizational, communication, decision-making, interpersonal, collaborative, and consultative skills, proven ability to multi-task under pressure, strong business acumen, proven leader with the ability to develop and manage key internal & external relationships, proficiency in MS Office (Word, Excel, PowerPoint, Access).
• Bachelor's degree or equivalent business experience required.
• A valid state Life and Health Insurance License required and a CEBS, RHU, or CLU designation is strongly preferred.

Qualifications

• Authorized to work in the United States on a full-time basis without Company sponsorship.

Specialized Knowledge or Licenses

• Valid state Life and Health Insurance License required and a CEBS, RHU, or CLU designation is strongly preferred.

Working Conditions

• Office environment with moderate noise level;
• Able to work flexible hours and travel to other Conner Strong buildings and client work sites on a regular basis.

Pay

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.

Benefits

• Comprehensive benefits, such as participation in family medical and dental insurance programs, 401K plan, and PTO.