Senior Associate, Community Partnership Operations

About Our Client:The organization operates in the healthcare sector, addressing the challenge of opioid use disorder (OUD). It provides evidence-based treatments through a telehealth platform, offering FDA-approved medication and clinical care with an approach designed to be discreet, convenient, and affordable. The program has been active in multiple states for nearly six years and involves a multidisciplinary team including physicians, scientists, entrepreneurs, researchers, and advisors. It is supported by technology and healthcare investors and focuses on improving access and treatment outcomes for individuals with OUD. About the Opportunity:The SENIOR ASSOCIATE, COMMUNITY PARTNERSHIP OPERATIONS is responsible for streamlining and supporting the Community Partnership Managers (CPMs) team to enhance their effectiveness in building and managing partnerships that drive patient referrals. This role handles operational tasks, data analysis, and project management to ensure smooth execution of initiatives and maintain accurate documentation and systems. By managing key processes and providing data insights, this position enables the partnership team to focus on growth and impact in the field. Responsibilities:Manage action items from leadership and team meetings through to completion.Organize and update partner-facing collateral materials.Maintain a comprehensive log of requests and tasks across the CPM team.Oversee the regular review and upkeep of the CPM playbook, ensuring it remains a reliable source.Perform ad hoc data analyses using BI tools and spreadsheets to support decision making.Monitor dashboards for accuracy and identify anomalies.Conduct CRM data cleanup and maintain data integrity.Manage the intake and resolution of data and product requests in coordination with data and engineering teams.Collaborate with the data team to develop more advanced analyses and dashboard ownership over time. Requirements:2-4+ years experience in operations, business analysis, or a related analytical role.Ability to work independently and manage systems with minimal oversight.Strong proficiency in Excel/Google Sheets, including pivot tables and VLOOKUP.Experience with BI tools such as Lightdash, Looker, or Tableau.Skilled in translating vague requests into defined tasks and following through.Data-driven mindset with attention to identifying data inconsistencies.Effective communication skills to coordinate between field teams, data/engineering, and leadership.Willingness to learn new tools and improve workflows.Commitment to advancing access to care for underserved populations. Preferred:Experience in high-growth healthtech startups.Familiarity with OUD/SUD treatment, behavioral health, or healthcare operations.Experience with CRM systems and data hygiene.Background in sales or pipeline management is a plus but not required. Pay Range and Compensation Package:The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.