Senior Associate

About the role

SS&C is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut, with 27,000+ employees in 35 countries. The company supports complex financial and healthcare operations for over 20,000 organizations worldwide.

Responsibilities

• Act as main contact for fund investors and managers via email and telephone correspondence.
• Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
• Communicate pending transactions to fund management as required.
• Prepare and validate investor statements to fund accounting information.
• Prepare distribution of investor statements, letters, and miscellaneous documents in accordance with investor and fund management instructions.
• Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
• Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
• Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
• Comply with department policies and procedures for processing of above activities.
• Participate in system and process enhancement.
• Perform other related duties as assigned by department management.

Requirements

• Equivalent experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services.
• Undergraduate degree or equivalent experience.
• Advanced knowledge of Microsoft Office product suite, specifically Excel.
• Overtime may be required to meet Client and Department deliverables.
• Due to global client base requirements; coverage on Canadian holidays may be necessary.
• Influential Communication skills both oral and written.
• Excellent interpersonal skills and customer service orientation.
• Ability to work in a demanding environment and adapting to shifting demands, shifting priorities, navigating ambiguity and rapid change.

Qualifications

• Experience in the financial services is a plus.
• Knowledge of Anti-Money Laundering and KYC procedures is a plus.