Senior Assistant Caseworker- DCFS Salt Lake Region (Tooele)

Starting pay: $17.95 hourly. Hybrid schedule (in-office and telework) may be available; eligibility determined by agency management and subject to change. All employees must physically work within the State of Utah boundaries.

About The Role

The Utah Division of Child & Family Services (DCFS) Metro office is seeking a highly motivated individual with professional office experience to join a team dedicated to keeping children safe and strengthening families in our communities.

Location: 852 East Cedarview Circle, Tooele, Utah, 84074.

Employees hired for this recruitment will be subject to the Driver Eligibility standards. Background check required.

Responsibilities

• Assisting in covering the reception area and greeting walk-in clients.
• Preparing letters and documentation for courts and/or clients.
• Answering and directing incoming telephone calls to appropriate staff.
• Mailing certified mail to clients or sheriff; tracking in SAFE case system.
• Creating, maintaining, scanning, and archiving files, reports, and documents.
• Retrieving files for caseworkers, attorneys, supervisors, and audits.
• Assisting with 24-hour notifications and prior records.
• Taking and transcribing minutes at staff and team meetings.
• Assisting with completing Medicaid applications.
• Processing payments, managing financial transactions, and handling related tasks.
• Transporting clients and children.
• Supervising and monitoring visits.
• Other duties as assigned.

Requirements

• Valid Utah driver's license.
• Proficiency in Microsoft Word, Excel, and Adobe Pro for document preparation.
• Strong verbal and written communication skills.
• Ability to interact with people sensitively, tactfully, and professionally.
• Strict adherence to confidentiality.
• Strong public relations skills.
• Attention to detail for accuracy of information.

Preferences

• Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Experience working in an office setting.
• Experience with the State's social welfare database system, SAFE.
• Knowledge of Google Workspace applications.
• Adobe Pro experience.

Benefits

• Job stability within a well-established organization.
• Opportunities for career growth and leadership development.
• Meaningful work contributing to community and organizational goals.
• Supportive work environment valuing cooperation and strong work ethics.
• Great health benefits and retirement plans.
• Generous paid time off.
• Balanced work schedule for quality time with family.
• Eligibility for flexible/hybrid schedule.

Physical Requirements

Work is typically performed in an office setting with comfortable seating, though some walking, standing, bending, carrying light items, and driving may be required. No special physical demands are necessary.

Working Conditions

Risks are typical of an office environment, including safe use of office equipment, avoiding trips and falls, and observing fire regulations. The workspace is adequately lighted, heated, and ventilated.