Senior Art Director, Customer & Brand Partnerships Creative
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation is a way of life. The Global Brand & Creative team within Marketing is responsible for brand and marketing creative, from building brand awareness campaigns to producing customer stories that move markets.
About the role
Salesforce is looking for a Senior Lead Art Director to join the Customer & Brand Partnerships Creative team. This role is for someone who understands that the most powerful design and ideas clarify the complex and make people feel something. You will guide visual creative across integrated campaigns, long-form storytelling, editorial design, digital, and more, ensuring every design decision ladders up to a unified story with real emotional impact.
You’ll help shape how Salesforce shows up in customer stories and brand partnerships, honoring both brands and brand missions while maintaining creative conviction. You’ll be equally at home art directing a flagship customer campaign, a co-branded activation, and the social asset that makes someone stop scrolling.
Responsibilities
- Lead art direction across customer marketing and brand partnership creative — including customer campaigns, co-branded activations, editorial design, digital and social, and experiential touchpoints
- Shape and maintain visual coherence across complex, multi-format programs — ensuring every design decision ladders up to a unified story with real emotional impact
- Translate complex business outcomes and technology narratives into visual concepts that feel human, compelling, and strategically aligned
- Act as a senior creative voice and visual lead on cross-functional teams — partnering with creative directors, copywriters, strategists, and brand partnership managers from brief through delivery
- Concept and execute across a wide range of formats and surfaces — from bold campaign hero imagery and motion to editorial layouts, social creative, and environmental design
- Drive creative concepting and ideation, bringing a strong visual perspective to the earliest stages of a project
- Mentor and provide creative direction to junior designers and art directors, elevating the quality and consistency of visual output across the team
- Uphold and evolve Salesforce brand visual identity across all customer and partnership outputs
- Manage multiple workstreams simultaneously across pods and programs, meeting deadlines in a fast-paced, high-output environment
- Incorporate feedback with grace and iterate quickly — balancing creative conviction with collaborative flexibility
Requirements
- 7–10 years of art direction experience, with a strong track record in brand, customer marketing, integrated campaigns, or editorial contexts
- A portfolio that demonstrates visual range and strategic depth — work that builds across touchpoints and connects with a real audience
- Proven ability to translate complex technology or B2B subject matter into visual concepts that feel simple, human, and compelling
- Deep understanding of brand visual identity and how to apply, protect, and evolve it across diverse formats, surfaces, and partnership contexts
- Experience leading creative on cross-functional teams and collaborating closely with copywriters, strategists, and senior stakeholders
- Exceptional craft instincts: composition, typography, color, hierarchy, and visual economy at every scale
- Experience working within or alongside brand partnerships, sponsorships, or co-branded programs is a strong plus
- Agency experience — whether in-house or external — is a strong plus
- Comfortable working at both the strategic and executional level — moving fluidly between big-picture visual concepting and hands-on design execution
Benefits
- Time off programs
- Medical, dental, vision, and mental health support
- Paid parental leave
- Life and disability insurance
- 401(k) and employee stock purchasing program
More details about company benefits can be found at Salesforce Benefits.
Pay
The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits.