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Jobs · Information Technology · Montana

Senior Applications Specialist | Enterprise Resource Planning (ERP)

Logan Health · Kalispell, MT · 2 wk ago
On-siteInformation TechnologyFull-time

About the role

At Logan Health, we're more than just a healthcare provider – we’re a community. Nestled in the heart of Montana, we are committed to delivering exceptional care to our patients while fostering a supportive and collaborative work environment for our team. As a member of Logan Health, you'll be part of a dynamic team that values compassion, innovation, and excellence. We offer opportunities for growth, comprehensive benefits, and a chance to make a meaningful impact in the lives of those we serve.

Responsibilities

  • Provide high-quality customer service and end-user support, including configuring applications, building system tables/dictionaries, creating user access, troubleshooting issues, and ensuring timely resolution or escalation across our entire ERP system.
  • Monitor service requests and system functionality, identify problems and root causes, and lead efforts to resolve issues and improve system performance.
  • Collaborate with end users to implement, optimize, and maintain application systems and content.
  • Serve as project manager for the implementation, support, and integration of healthcare information systems.
  • Participate in system planning, design, build, testing, training, and go-live activities.
  • Manage work plans, timelines, and project tasks while coordinating with users, vendors, and leadership.
  • Facilitate project teams and guide decision-making across departments to ensure successful project outcomes.
  • Translate clinical and operational needs into functional system requirements.
  • Serve as liaison between end users and software vendors.
  • Aid in the development of system interfaces, workflow design, table mapping, and specification development.
  • Conduct integrated system testing and apply quality management principles to ensure system reliability.
  • Demonstrate strong problem-solving, analytical, and issue management skills.
  • Support change management and production system updates.
  • Stay current with healthcare technology trends and pursue professional development opportunities.

Requirements

  • Minimum of one of the following:
    • Bachelor’s degree in Health Information Management, Computer Science, Health Information Technology, or related field, OR
    • 5+ years of healthcare IT or related industry experience
  • Experience with Enterprise Resource Planning
  • Current Oracle Fusion certification, or ability to obtain within 30 days of hire
  • Demonstrated project management experience, including implementation of software application systems
  • Strong problem-solving, analytical, and leadership skills
  • Excellent verbal and written communication skills, with the ability to communicate effectively with diverse audiences
  • Strong organizational skills, attention to detail, and ability to prioritize and manage multiple tasks
  • Ability to work independently and collaboratively in a team environment
  • Strong interpersonal skills and ability to handle sensitive or confidential information with professionalism
  • Solid understanding of personal computers and common software applications (such as Microsoft Office)

Preferred Qualifications

  • Experience working with hospital or clinic application systems
  • Experience with Meditech and/or Oracle Fusion
  • Experience supporting software application implementation and optimization
  • Familiarity with database structures, reporting tools, or data management systems
  • Knowledge of healthcare workflows and clinical operations

Benefits

At Logan Health, we offer comprehensive benefits, including opportunities for growth and a chance to make a meaningful impact in the lives of those we serve. Come join us and experience the Logan Health difference, where your passion meets purpose in a place you’ll be proud to call home.

Pay

Details TBD

Schedule

Day Shift – 8 Hours | Full-Time – 40 Hours

Following successful on-site onboarding, this role may offer the opportunity to transition to a hybrid work arrangement, based on performance and at the discretion of leadership.

Logan Health

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability).

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