Senior Applications Engineer
Superior Essex Communications · Atlanta, GA · 1 wk ago
HybridEngineeringFull-time
What You’ll Do
- Serve as a trusted technical advisor to customers, providing guidance on product selection, system design, installation practices, and troubleshooting.
- Partner with engineering and product management teams to support new product development from concept through product launch.
- Support sales teams and key customer engagements by providing technical expertise during the sales process.
- Develop product application guidelines, technical documentation, and best practices for communications cable products.
- Deliver technical training to customers, sales teams, and internal stakeholders.
- Aid in field troubleshooting and resolution of product performance issues, working with plant and R&D teams.
- Represent the company at industry trade shows and technical events.
- Create product demonstrations, samples, and mock-ups to support application development and customer education.
What You Bring
- A strong technical understanding of communications cable specifications, transmission characteristics, testing methods, and system applications.
- The ability to clearly communicate complex technical concepts to customers, installers, and sales teams.
- Strong problem-solving and troubleshooting skills in field or application environments.
- Experience developing and delivering technical training or presentations.
- Excellent interpersonal skills with the ability to build trusted relationships with customers and internal teams.
- A willingness to travel approximately 25–50% for customer visits, plant collaboration, and industry events.