Senior Applications & Data Analyst

About the Organization

The Community Foundation for Greater Atlanta is one of the nation's largest community foundations, with over $1.7 billion in assets and more than seven decades of philanthropic leadership. Through grants, donor services, and civic partnerships, CFGA advances equity and opportunity across 23 counties in the Greater Atlanta region. Our Information Technology team enables that mission by ensuring the Foundation's systems, data, and applications operate with the rigor and reliability our work demands.

Responsibilities

• Lead or co-lead end-to-end ERP implementation and upgrade projects, including requirements gathering, configuration, testing, training, and go-live support
• Serve as the primary system administrator, managing user access, workflow configuration, and system integrity
• Partner with Finance, HR, and Operations to align ERP functionality with evolving business processes and reporting requirements
• Develop and maintain integration touchpoints between the ERP and downstream business systems
• Administer and optimize the Foundation's CRM platform (e.g., Salesforce, Blackbaud, or equivalent), ensuring clean data, effective workflows, and strong user adoption
• Lead or co-lead CRM implementation or migration projects, including data migration planning, stakeholder engagement, and training programs
• Design and maintain dashboards, reports, and data models that support donor stewardship, grant management, and community engagement activities
• Provide Tier 2/3 support across the Foundation's software portfolio, troubleshooting complex issues and managing vendor escalations
• Document system configurations, standard operating procedures, and data dictionaries
• Evaluate, recommend, and onboard new business applications aligned with organizational strategy
• Manage vendor relationships and service-level agreements for key platforms
• Administer Foundation systems hosted on Microsoft Azure, including Azure SQL, Azure Active Directory / Entra ID, and related cloud services
• Support data pipeline and warehouse development using Azure Data Factory, Azure Synapse Analytics, or comparable tools
• Ensure data governance, security compliance, and disaster recovery protocols are current, tested, and documented
• Monitor Azure resource utilization and recommend cost optimization strategies aligned with the Foundation's budget
• Design and deliver reports, dashboards, and data visualizations that support executive decision-making and programmatic reporting
• Conduct data quality audits and implement remediation strategies across core systems
• Collaborate with program, finance, and grants management staff to surface data-driven insights
• Support annual audit and compliance reporting through accurate data extraction and reconciliation

Qualifications

Brings technical depth and a collaborative spirit; has navigated complex implementation cycles, can diagnose a broken workflow and redesign it, and understands that behind every data field is a person whose work depends on getting it right.