Senior Application Engineer

About the role

We are looking for a Senior Application Engineer to work closely with our Account Executives, Sales Executives, and Order Management Specialists in pursuing sales opportunities. As a Senior Application Engineer, you will collaborate with the customer to provide guidance regarding product orders and proposal requirements, while ensuring high levels of customer service and satisfaction.

Responsibilities

• Produce and provide proposals for customer solutions by listening to and evaluating customer requirements and selecting and proposing innovative control solutions according to our customers and principals standards and practices.
• Grow our valve automation business to meet annual company sales goals targets in our coverage area by promoting and fostering NECI's reputation as a total valve supplier for ball valves, butterfly valves, valve automation, and solutions.
• Achieve desired sales results for annual new product initiatives by participating in NECI and principal new product launches, probing and uncovering customer needs and pain points, and applying our new technology and product solution offerings.
• Provide support & technical services to customers by assisting users with start-up, checkout, and calibration, and resolving product and/or service problems based on our principals standards and practices and NECI internal procedures.
• Support on-time delivery to customers by assessing customers needs, determining the factories abilities to meet those needs, and negotiating mutually agreeable due dates with the customer. As appropriate, assist in expediting products and services with our suppliers and principals to meet or exceed committed customer expectations.
• Identify new sales opportunities and ensure consistent service by maintaining accurate customer information data utilizing IFS and identifying and qualifying new opportunities with our customers, and fully supporting our Account Managers plans and strategies for account growth and penetration.
• Maintain and develop professional and technical competence by attending periodic factory or principal-based training sessions, appropriate web-based training classes/seminars, periodic hands-on training, departmental meetings, as well as periodic professional development workshops or classes.
• Inform supervisor/manager and appropriate NECI personnel of market conditions providing timely reporting of key customer and competitor activities within the territory.

Qualifications

• Bachelor's degree in engineering: Mechanical, Industrial, or Chemical
• 8+ years of relevant work experience
• Competitive Spirit: while sales is compensated for a job well done, we are seeking someone self-motivated and driven by the pursuit and satisfaction in exceeding goals and delivering growth to the business.
• Proven experience in customer-facing roles (does not need to be technical sales experience) and a passion for people and engagement with an audience.

Benefits

• Competitive Medical, Dental & Vision Insurance
• Flexible Spending or Health Savings Accounts
• Unlimited Vacation Time Policy
• 10 Paid Holidays
• 12 Paid Weeks Maternity Leave
• Retail Savings: 401(k) and Employee Stock Ownership Plan
• Pet Insurance
• Employee Referral Bonus
• Tuition Reimbursement
• Company Paid STD, LTD, and Life Insurance

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.