Senior Application Analyst

Solution

• Support technical solution design and build for Digital Scheduling initiative using Epic and integrated 3rd-party solutions.
• Work in Epic MyChart and Cadence on Open Scheduling, Direct Scheduling, and Provider Directory integrations.

Responsibilities

• Engineer and implement system guided scheduling solutions (Decision Trees) for Epic MyChart and Cadence.
• Design scalable scheduling solutions that can be reused across specialties.
• Partner with Solution Architecture, Digital Product, Capacity Management, and Cadence Core Tech to ensure builds align with enterprise scheduling architecture and access strategy.
• Translate roadmap initiatives into concrete technical designs and build plans.
• Reduce variation in scheduling builds by identifying and remediating legacy or non-standard Direct and Open Scheduling configurations.
• Lead technical delivery from design through deployment for assigned scheduling initiatives.
• Coordinate dependencies across teams to enable timely rollout of new self-scheduling capabilities.
• Ensure solutions support roadmap KPIs related to increased online appointment booking, expanded availability and scheduling horizon, higher provider enrollment/participation in self-scheduling.

Deliverables

• Engineered System Guided Scheduling (Decision Trees) supporting: Ticket scheduling for surgical activities (advanced imaging orders), new specialty and departmental expansions (e.g., AOM specialty expansion, surgical journeys, mammography, psychiatry, OBGYN).
• Reusable scheduling design patterns that reduce build time for future specialty onboarding.
• Cleaned-up and aligned Direct and Open Scheduling department settings.
• Technical documentation covering delivered builds.
• Production-ready builds that directly support Digital Scheduling roadmap milestones and access KPIs.

Skills

• Senior-level hands-on experience engineering Epic Cadence and MyChart scheduling solutions.
• Demonstrated experience building System Guided Scheduling/appointment-entry Decision Trees for patient self-scheduling.
• Epic Decision Tree Badge.
• Strong understanding of Epic scheduling architecture, including Ticket, Open Scheduling and Direct Scheduling.
• Proven ability to design solutions with scalability, reuse, and governance in mind.
• Comfort operating as a senior engineer within an Agile delivery model.
• Ability to independently support complex builds, system changes, and production issues.