Senior Appliance Installation Associate

About the role

Starting at $28.00 per hour, this position comes with a total sign-on bonus of $1000 paid after 120 days. Ferguson, established in 1953, serves various industries including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson fosters a community of associates dedicated to making projects simple, successful, and sustainable.

Responsibilities

• Provide support to the other installation teams
• Observe installations and provide feedback as part of the installer's ongoing training
• Help resolve claims and customer issues
• Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders
• Maintain accountability for the cleanliness and organization of the company trucks
• Act as a liaison between the shipping and picking leadership in the warehouse and communicate long-term needs to Area Installation Manager
• Perform pre-installation and post-installation inspections of jobs and effectively engage with builders to create a strong rapport and promote strong customer retention
• Partner with Area Installation Manager to implement constructive ideas for improvement of the program
• Use 3rd party software applications to enter data, pull reports, and build Project Master sheets when needed
• Be responsible for providing driver duties and responsibilities

Qualifications

• 2+ years of installation experience working with high-end luxury appliances is required (including Sub-Zero, Wolf, Miele, Genair, Thermador)
• A valid state-issued license is required
• Must be at least 21 years of age
• Must currently have, acquire, and/or maintain a valid DOT Medical card in order to meet driver requirements
• LMS license helpful but not required
• Ability to lift 70+ pound objects frequently and 90+ pound objects occasionally
• Proven leadership experience preferred

Skills

• Strong leadership skills
• Creative problem-solving abilities
• Familiarity with home appliance products or installation

Benefits

• Competitive compensation
• Incentive bonus potential
• Safe Driver incentive
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs
• Associate discounts
• Community involvement opportunities
• Opportunities for growth and advancement both professionally and financially

Pay

The starting wage may be higher in certain locations based on local or state wage requirements. The role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations.