Senior Appian Platform Engineer

About the role

Designs, develops, configures, and supports enterprise workflow and Business Process Management (BPM) solutions. Partners closely with business stakeholders to gather requirements, translate those needs into hands-on configuration and development within low-code workflow platforms (primarily Appian, with legacy AWD), and supports production workflows and enhancements.

Responsibilities

• Conduct business process analysis and needs assessments in alignment with business initiatives.
• Create business process models using Business Process Modeling techniques and tools.
• Elicit business and systems requirements, utilizing comprehensive understanding of applicable business systems and industry requirements.
• Coordinate system requirement tasks, including product design, integration, and testing.
• Interact with customers, third-party vendors, coworkers, project teams, and management for system development.
• Prepare decision-making documentation (e.g., business case) for potential new product development approaches.
• Lead efforts to develop new or revised processes or procedures in lieu of system development.
• Mentor and train users on business process modeling, and support questions related to system process or business unit process.
• Lead project teams that are developing or modifying highly complex information systems, including the analysis and documentation of business and system requirements.
• Communicate business and system impacts to IT and Operations staff.
• Participate in process improvement initiatives.
• Continually improve the quality and efficiency of work.
• Provide input on how data is created, stored, and reused as it relates to business processes.

• Qualifications

  • Bachelor’s degree in IT or business-related field, or equivalent education/experience, preferably in IT, accounting, investments, or marketing.
  • Eight years of experience in platform administration or business systems analysis with a focus on imaging and process flow products.
  • Two years of experience managing technical projects in a complex environment.
  • Moderate understanding of Python and web services.
  • Moderate understanding of data schema concepts on Oracle and DB2.
  • Problem-solving and critical thinking skills to identify best practices for standard business process design for technical requirements development, system interconnect/interface design coordination with subsystems, and development of cost estimates.
  • Leadership and decision-making skills.
  • Written and verbal communication and interpersonal skills.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
  • Ability to work in a fast-paced team environment.

  Preferred Qualifications

  • Advanced knowledge of systems methodology, project management, quality assurance and testing methodologies, graphical user interfaces, and relational database management system.
  • Moderate understanding of insurance company operations.
  • Two years of industry experience.
  • Appian / BPM experience.