Senior Analyst, Technical Security

About the Role

Comcast drives innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses. The Sr. Technical Security Analyst ensures the organization's physical security technical infrastructure and systems are secure from potential risks and vulnerabilities. This role involves conducting physical security technical assessments, deploying security technologies, troubleshooting technical issues, and providing guidance to staff and end-users on security-related matters.

Responsibilities

• Utilize technical expertise and industry best practices to implement physical security technology solutions addressing the organization's unique security requirements.
• Configure and maintain physical security software, applications, and tools to protect the organization's assets.
• Provide input on the architecture and engineering of new and existing physical security applications, including evaluating technical designs.
• Develop detailed plans for implementing selected physical security solutions, including hardware, software, configuration parameters, and test plans.
• Troubleshoot physical security applications and server issues, ensuring timely resolution.
• Support the integration of infrastructure with physical security solutions, ensuring requirements are met.
• Resolve security incidents promptly, troubleshoot technical issues, and determine root causes.
• Provide technical guidance and support to staff and end-users on physical security-related matters.
• Support physical security device inventory, lifecycle management, and configuration standards.
• Assist in facilitating the Physical Security Break/Fix Program, tracking issues and status, prioritizing urgent issues, and documenting related processes.
• Support management with physical security system administration projects and initiatives from inception to completion.
• Collaborate with Legal, Compliance teams, and Cyber/IT to coordinate the physical security technology component of internal and external audits, ensuring adherence to relevant laws, regulations, standards, and policies.
• Evaluate new physical security threats and technology trends, and develop effective physical security technical controls.
• Stay updated on industry and regulatory trends to maintain current knowledge.
• Compile reports, dashboards, or operational metrics to measure the effectiveness of the technical security program.
• Communicate complex security concepts to non-technical stakeholders and provide clear and concise reports.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree preferred in Computer Science, Information Technology, Cybersecurity, Information Systems Management, Business Administration, Risk Management, or related field.
• Generally requires four or more years of related experience.
• Experience administering enterprise physical security platforms such as Genetec Security Center, Honeywell Pro-Watch, AMAG Symmetry, LenelS2 OnGuard, WinPak, or similar systems.
• Experience administering enterprise video management systems (VMS) such as Genetec, Milestone, Avigilon, or similar.
• Experience managing physical security hardware platforms including Mercury controllers, AMAG, Axis, Hanwha, Bosch, HID, DMP, or similar.
• Experience administering large-scale deployments of access control, video surveillance, and intrusion detection systems.
• Familiarity with REST APIs, SDKs, or integration frameworks.
• Experience with Python, C++, or similar programming languages.
• Knowledge of access control credential technologies, including Wiegand and OSDP, credential bit formats, mobile credentials, and encrypted card technologies such as SEOS (Elite) and DESFire.
• Experience with Microsoft SQL queries and database structures.
• Experience with video analytics platforms such as KiwiVision, BriefCam, Avigilon Appearance Search, or similar.
• Thorough knowledge of networking concepts including IPv4/IPv6, subnetting, DHCP, DNS, and network segmentation.
• Practical experience working in and supporting enterprise Windows Server environments.
• Experience troubleshooting system outages, device failures, and software/application issues.
• Experience supporting enterprise-scale deployments of physical security infrastructure.
• Strong documentation skills including system architecture diagrams, troubleshooting guides, and operational procedures.
• Familiarity with camera analytics tuning and event detection configuration.
• Experience integrating physical security systems with Azure AD / Entra.

Working Conditions

• Must participate in an on-call schedule and be able to work nights, weekends, variable schedules, and overtime as necessary.
• Must be willing to travel up to 10%.

Pay

Colorado Pay Range: $70,249.03 - $105,373.54. Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.