Senior Analyst, Sales Analytics
About the role
The Sales Analytics team at DoorDash is responsible for getting the right information and insights out to drive business goals. As DoorDash grows in scale and breadth of offering, the strength of its sales engine and organizational structure must grow with it. You will be focused on partnering with the sales & strategy teams, who help solve pain points for small business (SMB) merchants on the DoorDash platform through various methods such as new product adoption. You will lead analyses to guide the sales team with data‑driven insights to unlock growth opportunities within their accounts. This cross‑functional role will partner with sales, operations, product, and strategy teams. You will report into a Senior Manager on the Sales Analytics team, which is part of the Sales Operations organization.
Responsibilities
- Partner with sales & strategy teams to solve pain points for SMB merchants via new product adoption.
- Lead analyses to guide the sales team with data‑driven insights to unlock growth opportunities within accounts.
- Partner cross‑functionally with sales, operations, product, and strategy teams.
- Report to a Senior Manager on the Sales Analytics team (part of Sales Operations).
- Strategize – devise and execute initiatives against the overall sales org strategy for “winning the merchant” while managing stakeholders across multiple lines of business.
- Experiment – use data‑driven decision‑making and sound business judgment to run sales tests and lead market intelligence efforts.
- Optimize – build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers.
- Analyze – build models to evaluate the economics, value, and opportunity costs of strategic initiatives to improve sales performance.
- Influence – manage cross‑functional projects with sales, partner management, operations, product, engineering, business operations, and BD teams to improve the merchant experience and achieve targets.
Qualifications
- 2+ years of experience in Analytics, Consulting, or Strategy.
- Bachelor’s degree or higher.
- Proven track record of leading cross‑functional initiatives, hitting goals by tracking OKRs, and succeeding in a complex, fast‑moving environment.
- Desire to participate in company‑wide training programs (WeDash, etc.).
Skills
- Highly technical with advanced SQL, basic Python/R, AI, and data modeling experience.
- Excellent analytical thinker who can deliver actionable recommendations from complex datasets.
- Salesforce experience strongly preferred.
Benefits
- 401(k) plan with employer matching.
- 16 weeks of paid parental leave.
- Wellness benefits.
- Commuter benefits match.
- Paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act).
- Medical, dental, and vision benefits.
- 11 paid holidays.
- Disability and basic life insurance.
- Family‑forming assistance.
- Mental health program.
- For salaried roles: flexible paid time off/vacation,