Senior Analyst, Protective Services

DoorDash · Charlotte, NC · 1 wk ago

OTHRFull-time

About the Role

We are hiring a Senior Intelligence Analyst to lead the analytical function of DoorDash's Protective Intelligence program. This role combines high-complexity investigations with strategic intelligence production, providing the analysis that informs executive protection operations, travel security, physical security, and business risk decisions.

You will lead complex investigations into threats and concerning behavior, conduct behavioral threat assessments using structured professional judgment methods, produce high-level intelligence products, and deliver intelligence that enables informed security decisions across the business. Beyond investigations, you will assess geopolitical developments, support travel and event planning, contribute to physical security assessments, and identify emerging risks affecting our executives, employees, and operations.

As the senior analyst on the team, you will exercise independent analytical judgment, mentor and develop junior analysts, refine investigative methods and operating procedures, and help shape the future of the Protective Intelligence program.

The detection pipeline that feeds the Protective Intelligence function is built on Snowflake data infrastructure, integrated with an AI-based detection engine, and routed through a case management platform. The Senior Intelligence Analyst does not build or maintain that infrastructure but needs to understand it well enough to evaluate what it is capturing, identify gaps, and direct analytical work accordingly. You should be able to read a data schema, understand query outputs, and engage in informed conversations with engineers about detection logic.

Responsibilities

Lead complex investigations into threats, concerning behavior, and insider risks using OSINT, behavioral analysis, and structured case management methods. Own the full investigative lifecycle from intake through disposition, producing case packages that support law enforcement referral, platform action, and executive protection decisions.
Exercise independent analytical judgment by evaluating complex information from multiple sources, distinguishing credible threats from background noise, determining appropriate risk classifications, and recommending mitigation strategies with minimal oversight.
Conduct behavioral threat assessments using structured professional judgment methods, including WAVR-21 and other frameworks, to evaluate individuals of concern, assess escalation pathways, identify protective factors, and support informed risk mitigation strategies.
Evaluate and improve detection pipeline outputs by working directly with the engineering team to assess what the pipeline surfaces, identify gaps in coverage, and drive improvements to detection logic and case routing.
Produce executive intelligence, including reports, travel risk assessments, event security briefings, geopolitical updates, and strategic global intelligence products that provide senior leadership with timely, actionable insights.
Support protective operations by partnering closely with Executive Protection and Physical Security teams to provide intelligence that informs protective operations, executive travel, residential security, event planning, and site security assessments.
Assess emerging risks by monitoring and analyzing geopolitical developments, civil unrest, criminal activity, narratives, protest formations, online threats, and other risks that could impact executives.
Advance investigation standards by continuously improving investigative methods, reporting standards, AI-enabled workflows, and intelligence collection practices while shaping the future direction of the Protective Intelligence program.
Mentor and develop junior analysts by providing guidance, coaching, and quality review to establish consistent analytical standards, investigative rigor, and intelligence tradecraft across the team.

Requirements

5+ years of experience in protective intelligence, intelligence analysis, investigations, executive protection intelligence, corporate security, government intelligence, military intelligence, law enforcement intelligence, or a related field.
Exceptional analytical judgment with demonstrated ability to synthesize complex information, evaluate incomplete or conflicting intelligence, assess credibility, and communicate defensible risk assessments that support executive decision-making.
Technical fluency with data and detection systems, including the ability to read and interpret query outputs, understand data schemas, and engage with engineers about detection logic. Experience with Snowflake, SQL, or similar data platforms is a plus.
Executive-level communication skills, including experience producing concise, high-quality intelligence products such as executive briefings, strategic intelligence reports, travel assessments, investigative summaries, and risk assessments.
Investigative leadership with extensive experience conducting complex investigations involving online threats, concerning communications, insider risk, executive protection matters, or other high-impact security issues.
Global intelligence perspective with experience researching geopolitical developments, regional security risks, criminal trends, travel threats, or other intelligence topics affecting international business operations.
Expertise in behavioral threat assessment, including formal training in WAVR-21, CTM, TRAP-18, or comparable threat assessment frameworks.
Technology and OSINT mastery, including strong OSINT research capabilities and experience using intelligence platforms, commercial databases, social media investigations, mapping tools, monitoring technologies, or AI-enabled analytical workflows.
Mentorship and program development experience, including coaching analysts, reviewing intelligence products, improving investigative methodologies, and contributing to the development of a high-performing intelligence function.
High discretion and professionalism, with a proven ability to manage highly sensitive information involving executives, confidential investigations, and security operations while maintaining strict confidentiality.

Qualifications

Bachelor’s degree or equivalent experience required. Advanced degree or professional certification in intelligence analysis, security management, or a related discipline preferred.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery and are looking for team members who can help us grow into a company that people turn to for any and all goods.