Senior Analyst, Payments Operations (Hybrid)

Overview

The Payments Team within Finance Operations at Capital One Travel is seeking a Senior Analyst with robust leadership, analytical, and communication abilities. This role requires a professional with exceptional attention to detail and strong problem-solving skills to manage and execute payment processes across various functions of the organization.

Responsibilities

• Onboard inventory suppliers in accordance with Capital One Travel policies and best practices.
• Follow-up with suppliers on outstanding onboarding tasks.
• Validate financial information with suppliers.
• Ensure supplier inventory invoices are ingested and properly routed for approval in the Coupa system.
• Liaise with internal stakeholders to ensure timely approvals of supplier invoices, including assisting with research around discrepancies.
• Create accurate and timely payment batches for approval for check runs.
• Monitor all payments inboxes and respond to all internal & external questions.
• Produce comprehensive and real-time risk reporting and monitoring, including payment health metrics.
• Manage risks of incorrect payments by ensuring team processes are governed by enhanced controls that meet updated payment standards.
• Support risk management activities over enhanced control environment, including procedures maintenance, control testing, and process-level assessments.
• Collaborate with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting payments processing.
• Reduce operational exceptions and drive efficiencies via automation, elimination, and transfer of processes away from manual touchpoints.
• Assist with ad-hoc projects as necessary.
• Proactively and independently identify, investigate, and drive solutions for process and control enhancements.

Qualifications

• Bachelor's Degree or military experience
• At least 2 years of experience in Accounting, Audit, Risk Management or Finance or a combination
• Bachelor’s Degree in Accounting, Business, Finance, Economics, Statistics, or a quantitative field (preferred)
• 1+ years of experience in an analytical position investigating complex data issues and building scalable solutions.
• Prior experience in Accounts Payable (preferred)
• Strong written and communication skills
• Experience with an ERP based accounting system (preferred)
• Strong understanding of accounting principles and experience with multinational entities, multi-currency transactions, and intercompany flows (preferred)
• Experience with Coupa, Coupa Pay, or similar procurement system (preferred)
• Previous experience working within the travel or technology industries (preferred)