Senior Analyst, HR Technology Solutions

About the role

The HR Technology Senior Analyst serves as the strategic HR Technology solutions partner for an assigned HR functional area, responsible for the continuous evolution and success of Oracle HCM/ServiceNow HRSD and related technology solutions. This role partners closely with HR Centers of Excellence, cross-functional HCM teams, Digital, and business stakeholders to consult, innovate, and deliver scalable technology solutions that enable business strategy and elevate the employee and manager experience.

Responsibilities

• Own the success and continuous evolution of the assigned product or capability
• Build trusted partnerships with business stakeholders by providing consultative guidance, managing product feedback, and ensuring technology solutions continue to meet evolving business needs
• Partner with stakeholders within the assigned HR functional area, HR leaders, and business partners to shape technology strategy, influence product direction, and support the continuous evolution of assigned technology solutions
• Serve as the techno-functional subject matter expert for assigned technology capabilities, advising stakeholders on system capabilities, solution alternatives, emerging technologies, and leading practices
• Lead discovery sessions, workshops, and solution design discussions to translate business needs into scalable, sustainable technology solutions
• Evaluate business needs and recommend priorities by assessing business value, user impact, technical feasibility, implementation effort, resource requirements, and strategic alignment
• Lead the design, configuration, testing, implementation, and optimization of assigned technology solutions, partnering with cross-functional HCM teams, Digital, vendors, and third-party providers to deliver successful releases and business outcomes
• Identify opportunities to improve business processes, enhance employee & manager experiences, and maximize the value of assigned HR technology investments
• Drive continuous improvement by identifying opportunities for process, configuration, reporting, automation, and AI enhancements that improve efficiency, usability, data quality, and business outcomes from concept through implementation

Qualifications

Required qualifications include a Bachelor's Degree (accredited) or a High School Diploma or GED (accredited) and four years of relevant experience, plus 5 years of experience supporting Technology Service Delivery.

Skills

• HR Technology & Techno-Functional Expertise: Strong knowledge of Oracle HCM Cloud/ServiceNow HRSD and related HR technology solutions
• Strategic Consulting & Business Partnership: Working knowledge of HR business processes and technology solutions
• Solution Design & Continuous Improvement: Demonstrated ability to identify opportunities for process improvement, automation, reporting, AI, and system optimization
• Stakeholder Collaboration & Influence: Proven ability to build trusted relationships and collaborate effectively across HR, Digital, Reporting & Analytics, vendors, and cross-functional business partners
• Communication & Facilitation: Excellent verbal, written, and presentation skills
• Analytical Thinking & Problem Solving: Strong analytical, troubleshooting, and decision-making skills
• Technology Delivery: Experience leading or contributing to the delivery of enterprise technology solutions
• Innovation & Learning Agility: Demonstrated curiosity and willingness to explore emerging technologies, AI capabilities, industry trends, and best practices
• Results Orientation: Proven ability to independently manage competing priorities, deliver high-quality work, and drive initiatives from concept through implementation

Work Environment

This job primarily operates in a professional office environment and routinely requires the use of standard office equipment. This role is designated as Hybrid, requiring in-office work and allowing remote work one day per week.

Benefits

• Competitive total compensation package including medical, dental, vision, life insurance, and short-term disability
• Stock purchase plan, company matching on a 401(k), and more
• Paid vacation, holidays, and personal days