Senior Analyst, HR Operations

Role must be in our Chicago AON Center office 3 days per week Role Description: The Senior Analyst ensures timely resolution of complex cross-functional employee data issues involving managers, HR Partners, and offshore Shared Services teams. The role manages government and state audits, including execution, analysis, submission, and coordination with legal teams. This position collaborates with Equifax to ensure compliance and business requirements for I9 management and offboarding processes are fulfilled. This role helps to manage compliance analytics and reporting, What this job involves: Work with government and state offices on required data submissions and ensure deadlines are met. Coordinate between Equifax Team and JLLT integration team for system changes and issues. Serves as HR systems expert to HR support teams. Helping to resolve system and data escalations. Assist with global/regional and local projects, including work visa escalation with the Immigration and Global Mobility team. Handle complex HR queries through Workday Help. Including compliance, I9 and Equifax matters. Assist with HR technology upgrades, testing and implementation. Develop and maintain a knowledge base for business deliverables and complex issues by identifying service gaps and implementing process improvements to enhance user experience. Build and maintain strong working relationships across the organization and with vendors to support collaboration, knowledge sharing, and successful execution of governance and compliance initiativesundefined Key Skills Experience in vendor management to execute day-to-day services and support.Understanding of I9 management.Strong understanding of compliance audits and analyticsPrevious experience in Workday system preferred.Knowledge of Case Management tool ServiceNow/Workday Help is an added advantage.Proficient/Advanced Knowledge on MS Office Suite skills like Word, Excel, Outlook.Preparing excel pivot table, Vlook Up, and analytical dashboards is an added advantage.Bachelor’s/master’s degree preferred3-4 years of experience in HR or client services role is preferred Sound like you? In this role, your key responsibilities will include: Highly organized and self-motivated Ability to work in a fast-paced environment with constant deadlinesGood customer service and communication skills using efficient processesProactive in achieving results and seeking improvementsStrong teamwork interaction and orientation Attention to detail and ability to work towards tight deadlinesAbility to adapt and drive change to develop efficiencies/productivity Result oriented and proactive in achieving results What we can do for you: At JLL, We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today!