Senior Analyst

About the role

JSI invites you to join our team as a Senior Analyst on our Regulatory team in our Greenbelt, MD or Austin, TX office where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.

Position Overview

As a Senior Analyst on our Regulatory team, you will apply and grow your knowledge of regulatory affairs, contribute to the expansion of JSI platforms, and work alongside a collaborative team making a real impact in the industry. If you thrive on building, learning, and growing — join us. This is a mid to senior-level position providing daily hands-on support across three areas: JSI programs, regulatory filings and compliance work on behalf of clients, and cross-team coordination. Training and mentorship will be provided. The right candidate is organized, eager to learn, and comfortable both following established processes and helping to refine them over time.

Responsibilities

• Support the day-to-day operations of JSI initiatives, helping partners deploy the platform under their own brand.
• Aid with partner onboarding, branding configurations, and account setup in coordination with internal technical teams.
• Maintain partner records, onboarding trackers, and status reports; provide regular updates to leadership.
• Help develop and refine onboarding guides, SOPs, and training materials as the program grows.
• Support sales and marketing with demos, pitch materials, and proposals for prospective white-label partners.
• Assist in preparing, reviewing, and submitting regulatory filings on behalf of JSI clients, including FCC, state commission, and USF submissions.
• Maintain filing calendars and deadline trackers across multiple clients and jurisdictions.
• Research regulatory requirements and flag upcoming changes or compliance risks, escalating to senior staff as needed.
• Help keep JSI Platform regulatory content — deadlines, requirement summaries, and jurisdiction updates — accurate and current.
• Work collaboratively across the Regulatory Affairs, Product, Sales, Engineering, and Managed Services teams to keep shared workstreams on track.
• Participate in team meetings and project updates, helping ensure nothing falls through the cracks.
• Use project management tools (Smartsheet, Teams, SharePoint) to track tasks and communicate progress.

Qualifications

• Bachelor’s degree in Business, Communications, Information Systems, Telecommunications, or a related field.
• 4-7 years of relevant experience including internships.
• Exceptional attention to detail and strong written and verbal communication skills.
• Impeccable organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently and collaboratively, managing tasks on time and on budget.
• Comfortable navigating diverse teams and fostering a positive, inclusive work environment.
• Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint), Smartsheet, SharePoint, and Adobe Acrobat.
• Strong growth mindset, entrepreneurial spirit, and commitment to continuous learning.
• Some exposure to FCC filings, USF programs, or state commission compliance — through coursework, internships, or entry-level work.
• Familiarity with the telecommunications or broadband industry.
• Awareness of federal broadband funding programs (BEAD, RDOF, E-Rate, ReConnect) is a plus.
• Any experience with SaaS platforms, project management tools, or data reporting is a plus.

Benefits & Compensation

Competitive salary + performance-based bonuses.
Comprehensive benefits package (medical, dental, vision, 401(k)).
Generous PTO and wellness opportunities.
Ongoing professional development and educational opportunities.