Senior Analyst, Application Developer

About the role

The Software Development Engineer supports daily ITGS operations focused on Medicare Part D enrollment processing. This role analyzes, runs, monitors, and maintains daily batch operations, FTP, and ETL processes.

Responsibilities

• Trains and troubleshoots job failures
• Researches business and IT requests
• Creates and schedules jobs
• Supports production activities
• Assists with release deployments
• Handles requests from internal and external customers, clients, and vendors
• Partners with business, development, and infrastructure teams to deliver projects, system upgrades, and maintenance requests on time and with high quality

Requirements

• 1-3+ years proficiency with SSIS, SQL, DB2, UNIX, and UNIX variants in a large-scale environment
• 1-3+ years of working knowledge of Windows' Active Directory, Networking protocols, Batch Scheduling, ETL, and FTP
• 1-3+ years of experience in application production support (Level 1–3), incident management, and troubleshooting of enterprise systems
• Familiarity with monitoring tools, logging frameworks, and IT operations processes
• Ability to work effectively in a fast-paced, cross-functional environment
• Excellent analytical, communication, and problem-solving skills

Qualifications

• Strong organizational and time management skills
• Track and manage assigned projects/infrastructure updates from initiation to successful completion
• Efficiently organize and manage daily requests to ensure that the individual is achieving or exceeding service level agreements
• Strong interpersonal and communication skills, both spoken and written, with the ability to communicate effectively to all levels of management
• Strong analytical, reasoning, problem-solving, and decision-making skills allowing the individual to provide both technical and procedural direction to other team members
• Ability to multi-task and adjust priorities based on changing business needs and shifting priorities
• Ability and willingness to follow established procedural guidelines as well as a commitment to continuous quality improvement of those guidelines
• Willingness to work flexible hours during peak periods of operation and to share in the responsibilities of a 24x7, on-call operating model

Preferred Qualifications

• Strong organizational and time management skills
• Track and manage assigned projects/infrastructure updates from initiation to successful completion
• Efficiently organize and manage daily requests to ensure that the individual is achieving or exceeding service level agreements
• Strong interpersonal and communication skills, both spoken and written, with the ability to communicate effectively to all levels of management
• Strong analytical, reasoning, problem-solving, and decision-making skills allowing the individual to provide both technical and procedural direction to other team members
• Ability to multi-task and adjust priorities based on changing business needs and shifting priorities
• Ability and willingness to follow established procedural guidelines as well as a commitment to continuous quality improvement of those guidelines
• Willingness to work flexible hours during peak periods of operation and to share in the responsibilities of a 24x7, on-call operating model

Pay

The Typical Pay Range For This Role Is $64,890.00 - $173,040.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.