Senior Alliance Manager

Responsibilities

• Serve as the primary point of contact for collaborations, ensuring satisfaction and value across a portfolio of products and projects to drive value for customers
• Develop and maintain relationships with stakeholders in client organizations through regular engagement, including in-person meetings
• Plan and lead meetings with partner organizations, including steering committees, strategic business reviews, progress updates, etc.
• Develop a deep understanding of collaboration agreements and work with internal teams to ensure precise execution, tracking milestones, deliverables, and performance metrics
• Organize and oversee data provisioning operations for clients in collaboration with internal teams, proactively identifying risks and resolving issues
• Conduct regular health checks on accounts, monitoring the status of active projects and proposals to ensure alignment and progress
• Facilitate coordination between Tempus' subject matter experts, Business Development, and other internal teams as appropriate to align on strategic initiatives and ensure all stakeholders are engaged appropriately to ensure a collaboration’s success
• Serve as the champion for the strategic intent of the partnership, identifying and pursuing opportunities to expand the collaboration
• Act as the point of escalation internally and externally, resolving issues and conflicts, and providing strategic recommendations for solutions
• Identify opportunities and lead / support efforts to streamline operations and enhance internal and external partner and customer experiences
• Conduct in-depth research on partner organizations, including structure, strategy, pipeline, and decision-making processes to maximize partnership success
• Stay updated on relevant M&A activities, regulatory decisions, and product approvals or denials to anticipate partner needs
• Travel approximately 5-10% of working time

Qualifications

• 5+ years of experience in go-to-market, strategy, operations, or consulting
• Preferably 3+ years working with companies who serviced Life Sciences companies in Research & Development and/or Real World Data
• Willingness to take initiative to get things done
• Thrives in a high growth, rapidly evolving business environment with expertise
• Navigating ambiguous situations with high levels of autonomy
• Proactive mindset that can operationalize new solutions, and help move both internal and external stakeholders to quickly solve problems
• Proven ability to navigate multi-faceted client organizations with success, with a track record of delivering customer and business outcomes in a fast-growing environment
• Advanced understanding of biology and therapeutic interventions in Oncology
• Exceptional account management, articulation of issues and an ability to navigate a wide range of stakeholders to solve problems
• Bachelor degree in a Science or Business discipline; Advanced degree (MBA, MD, PhD, or Healthcare certification) preferred