Senior AI Engineer / Agent Development Lead

This role expands Acosta Group’s hands-on engineering capacity for AI agents, copilots, workflow automations, integrations, reusable components, and deployment support. Working under AI Architecture and AI Solutions Delivery leadership, you will build high-quality, reusable AI capabilities that support priority enterprise programs and business-unit/function use cases. The position strengthens the AI CoE operating model by enabling parallel delivery, reducing bottlenecks, and helping Acosta Group scale agentic AI and workflow automation responsibly.

Responsibilities

• Design, build, test, and support AI agents, copilots, RAG workflows, automations, integrations, APIs, prompts, evaluation assets, and reusable AI components.
• Develop AI agent and workflow solutions using approved enterprise platforms, standards, templates, and governance requirements.
• Partner with the AI Solutions Delivery Lead, AI Architecture leader, Data, Technology, Cyber, and business stakeholders to implement priority use cases.
• Create reusable components and development patterns that improve speed, consistency, security, and maintainability across AI initiatives.
• Support movement from prototype to production by contributing to testing, deployment, monitoring, documentation, release management, and operational handoff.
• Integrate AI solutions with enterprise data sources, applications, collaboration tools, workflow systems, APIs, and knowledge repositories where approved.
• Apply responsible AI and security requirements, including data handling, access controls, human-in-the-loop design, auditability, and appropriate use.
• Troubleshoot agent behavior, workflow errors, prompt quality, retrieval issues, integration failures, and performance concerns.
• Support internal teams, citizen developers, analysts, and delivery partners by sharing technical guidance, patterns, and working examples.
• Stay current on emerging GenAI, agentic AI, orchestration, evaluation, and enterprise AI engineering practices.

Qualifications

• 7 or more years of hands-on software engineering, AI engineering, automation engineering, data engineering, cloud engineering, or enterprise application development experience.
• 3 or more years building AI-enabled applications, automation workflows, agentic AI solutions, copilots, RAG solutions, ML-enabled systems, APIs, enterprise integrations, or intelligent workflow orchestration capabilities.
• Strong programming, scripting, API, integration, testing, debugging, and deployment skills.
• Practical familiarity with GenAI, LLMs, prompt engineering, retrieval, embeddings, agent orchestration, tool/function calling, multi-step reasoning, evaluation, monitoring, and responsible AI guardrails.
• Hands-on experience designing agentic workflow solutions that combine planning, reasoning, tool use, enterprise data access, APIs, human-in-the-loop controls, exception handling, and operational monitoring.
• Familiarity with popular agentic AI technology solutions and frameworks such as Microsoft Copilot Studio, Azure AI Foundry, Semantic Kernel, AutoGen, LangGraph, LangChain, CrewAI, LlamaIndex, OpenAI Agents SDK, or comparable enterprise agent orchestration platforms.
• Experience working with cloud platforms, enterprise applications, data platforms, low-code/no-code platforms, automation tools, or collaboration platforms.
• Ability to translate business requirements into working technical solutions with appropriate documentation and supportability.
• Strong problem-solving skills and ability to operate in ambiguous, fast-moving AI delivery environments.
• Effective communication skills with engineers, architects, analysts, business users, and delivery partners.

Work Environment and Physical Requirements

• Moderate physical effort may be required, including lifting materials and equipment weighing less than 15 pounds.
• Position involves viewing a computer monitor for more than 30% of the time.
• Personal protective equipment may need to be worn.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Us

Acosta Group unites trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We prioritize associate growth, development, and well-being, offering programs designed to support a fulfilling work-life balance and opportunities for part-time flexibility or full-time career advancement.

Pay

Salary range: $105,000 – $140,000 per year.

Schedule

Full time.