Senior AI Automation Engineer

Position Summary

All Copy Products is seeking a Senior AI & Automation Solutions Engineer to design, build, test, and operationalize AI and automation solutions across internal operations and emerging client services. This role involves blending hands-on engineering, workflow analysis, platform architecture, and technical consulting.

What You Will Do

• Design, build, test, and maintain AI and automation workflows using modern AI API platforms, low-code/no-code automation tools, RPA platforms, cloud infrastructure, source control, CI/CD, databases, and related integration technologies.
• Partner with internal teams to document existing task flows, identify automation opportunities, estimate value and complexity, and turn selected workflows into reliable automations.
• Advise on AI and automation platform selection, architecture, infrastructure, security, CI/CD, deployment patterns, observability, and supportability.
• Develop reusable patterns for managed-service delivery, including multi-tenant design, client separation, permissions, logging, monitoring, and operational handoff.
• Support external client consulting through discovery sessions, workflow mapping, solution design, demos, technical recommendations, and delivery support.
• Create clear technical and operational documentation for automations, integrations, prompts, agents, APIs, testing procedures, and support workflows.
• Collaborate with leadership, IT, service teams, sales, and client stakeholders to shape practical AI and automation service offerings.

Required Qualifications

• 5+ years of experience in software engineering, automation engineering, DevOps, cloud engineering, solutions architecture, or a similar technical role.
• Hands-on experience with APIs, webhooks, workflow automation, scripting, Git/GitHub, CI/CD pipelines, and cloud deployment practices.
• Practical experience building with AI, LLM, or agentic platforms, including commercial AI APIs, cloud AI services, model orchestration tools, or comparable technologies.
• Ability to design secure, testable, maintainable automations across business systems and operational workflows.
• Strong written documentation skills and the ability to translate business processes into technical requirements and implementation plans.
• Strong communication skills for working with both internal technical teams and external client stakeholders.

Preferred Qualifications

• Experience with RPA, workflow automation, or low-code/no-code integration platforms.
• Experience with containers, orchestration platforms, relational databases, cloud hosting, infrastructure-as-code, or modern application deployment patterns.
• Experience in a managed service provider, multi-tenant SaaS, or client-service delivery environment.
• Experience with workflow discovery, process mapping, business analysis, technical consulting, or pre-sales solution design.