SENIOR ADOBE CJA IMPLEMENTATION ENGINEER

About the role

Lead the design, implementation, configuration, and reporting of Adobe Customer Journey Analytics (CJA) alongside a website implementation. Support the project from technical architecture through post-launch performance analysis.

Responsibilities

• Design and implement Adobe Customer Journey Analytics (CJA) solutions.
• Map website data from development teams into Adobe Experience Platform (AEP).
• Design AEP schemas and XDM field mappings.
• Validate data in the AEP data lake before integration with CJA.
• Configure AEP Datastreams to support future-state data collection.
• Set up and manage CJA connections and data views.
• Configure component naming, persistence, attribution, and session settings.
• Develop derived fields, calculated metrics, filters, segments, and date ranges.
• Manage CJA user roles and permissions.
• Build and maintain dashboards and reporting, including:
  • Executive dashboards
  • Conversion funnel and content conversion reports
  • Site health dashboards with trended KPIs
• Validate data quality, troubleshoot implementation issues, and support post-launch performance analysis.

Requirements

• Strong hands-on experience with Adobe Customer Journey Analytics (CJA).
• Experience with Adobe Experience Platform (AEP) and XDM schema design.
• Experience with data mapping, data validation, and AEP data lake.
• Hands-on experience configuring CJA connections, data views, components, metrics, segments, and filters.
• Experience building CJA dashboards and KPI reporting.
• Strong understanding of web analytics, customer journey tracking, attribution, and conversion analysis.
• Experience working with website development and analytics implementation teams.
• Strong troubleshooting and data analysis skills.

Preferred Skills

• Experience with Adobe Experience Manager (AEM) and AEP Datastreams.
• Experience with Adobe Analytics or related Adobe Experience Cloud products.
• Experience supporting analytics implementations through website launch and post-launch optimization.