Senior Admitting Worker
UCSF Health · San Francisco, CA · 5 days ago
AdministrativeFull-time
Responsibilities
- Greet patients and patient identification
- Check-in patients
- Patient registration
- Congnidering escorts upon arrival for services
- Gathering demographic and financial information
- Entering information into the computer system quickly and accurately
- Cash collection and posting as appropriate
- Understand role, provide superior customer service, and maintain a high degree of professionalism
- Utilize a variety of hospital information systems to communicate with patients and visitors
- Effectively respond to inquiries
Requirements
- High school diploma or GED or equivalent
- Demonstrated strong customer service skills
- Prior experience in healthcare, insurance-related, or comparable level
- Ability to multitask and prioritize
- Basic PC skills and proficiency in Microsoft Office, typing 30 wpm
- Articulate and concise oral communication and the ability to write clearly and concisely
- Ability to work collaboratively with a culturally diverse staff and patient/family population
- Ability to work independently with minimum supervision
- Work onsite in San Francisco – working 9:30 a.m. - 6:00 p.m. – Five 8-hour shifts - Sunday to Thursday to include holidays