Senior Administrative Assistant – Transportation Department

Are you looking to join an award-winning organization with a culture built on innovation and public service? The North Central Texas Council of Governments (NCTCOG) is the Metropolitan Planning Organization for the Dallas-Fort Worth region, the fourth largest metropolitan area in the United States. The Transportation Department is seeking a Senior Administrative Assistant to provide complex administrative and clerical support to the department’s administrative and planning activities.

About the role

The Senior Administrative Assistant will support the Transportation Department’s operations by handling a variety of administrative tasks, coordinating meetings, managing communications, and ensuring efficient departmental workflows.

Responsibilities

• Answering multi-line phone system, fielding questions, distributing messages, and directing requests to the appropriate staff
• Providing customer service to the Agency’s membership, public, and staff
• Copying, scanning, assembling, and distributing documents
• Supporting committee and/or staff meetings
• Maintaining databases
• Creating, formatting, reviewing, and posting items on the Agency Intranet and Internet
• Coordinating travel arrangements and reimbursements in accordance with federal, State, and Agency regulations and guidelines
• Maintaining calendars, scheduling meetings, assisting in the coordination of special events, and resolving scheduling conflicts
• Composing, reviewing, and formatting correspondence, presentations, agenda items, documents, and reports
• Adhering to records management guidelines
• Communicating with elected officials, committee members, varying levels of staff from management to entry-level, and the general public
• Serving as a representative of the department and Agency and attending meetings as needed

Requirements

• Ability to operate a variety of office equipment
• Excellent communication skills, both written and verbal, and strong interpersonal skills with the ability to listen, follow instructions, coordinate with team members, and present ideas
• Working knowledge of Microsoft Word, Outlook, PowerPoint, and Excel
• Ability to work independently and in a team environment
• Detail-oriented, highly organized, with an ability to manage multiple assignments/tasks and work well in a deadline-driven environment without diminishing quality of work

Qualifications

• Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with a two-year associate's degree, diploma, or equivalent from a college, technical, business, vocational, or correspondence school
• At least one year of work-related experience

Pay

Starting salary minimum of $49,022.46 annually.

Benefits

• Generous benefits package
• Friendly atmosphere with open communications for cooperative decision making
• Challenging opportunities that encourage both individual and team growth, responsibility, and innovation
• Military-friendly employer; veterans are encouraged to apply
• Mandatory and elective retirement plans developed specifically for public-sector participants (note: earnings from this job are not covered under Social Security but are subject to Medicare taxes)