Senior Administrative Assistant Oncology

Primary location: Gilbert, Arizona

About the role

As a Senior Administrative Assistant at Banner MD Anderson Cancer Center, you will serve as a key partner to leadership, providing advanced administrative support that ensures efficiency and excellence across daily operations. This role goes beyond routine tasks; you’ll manage complex calendars, coordinate high-level meetings, prepare detailed reports, and handle sensitive information with the utmost discretion. The ideal candidate is a seasoned professional with exceptional organizational skills, strong judgment, and the ability to anticipate needs before they arise. You’ll be trusted to streamline processes, oversee special projects, and foster collaboration among staff, physicians, and external partners.

Responsibilities

• Handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, including summarizing incoming materials, coordinating new information with background sources, and highlighting important aspects or conflicts.
• Interprets requests and helps implement action, deciding whether the executive should be notified of important or emergency matters.
• In the absence of their supervisor, ensures requests for action or information are relayed to the appropriate staff member.
• Coordinates, handles, and/or completes recurring or one-time projects as directed by the supervisor.
• Screens telephone calls and visitors, redirecting as appropriate, and provides information requiring comprehensive knowledge of organization policies and operations.
• Maintains supervisor's calendar, arranging meetings, conferences, and appointments without prior clearance.
• Arranges hotel and travel accommodations for frequent, extended trips.
• Prepares special or one-time reports, presentation materials, summaries, or replies to inquiries, selecting relevant information from various sources.
• May assist in research, analysis, and interpretation of data under management direction.
• Performs a broad range of administrative support tasks requiring initiative and independent decision-making.
• May hire, train, conduct performance reviews, and direct workflow for department staff, including assigning work and following up on results.
• Extends responsibilities across organizational lines, interacting with senior leaders, board members, physicians, patients, employees, media, and community leaders.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Three to four years of administrative support experience at a progressively responsible level, demonstrating a strong working knowledge of administrative and specialized business support services.
• Written communication skills to edit and proofread business correspondence and reports.
• Ability to type accurately and efficiently from rough drafts, machine transcription, or personal dictation using common word processing programs.
• Ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations.
• Oral communication skills to perform routine administrative tasks, such as arranging meetings and responding to non-routine inquiries.
• Ability to analyze routine administrative details of limited complexity, such as resolving minor scheduling conflicts or redirecting mail.
• Excellent oral, written, and interpersonal communication skills to interact effectively with all levels of the organization.
• Ability to convey a professional image and represent the organization effectively with external customers.
• Working knowledge of personal software packages to perform administrative functions.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain it for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

Preferred Qualifications

• Associate's degree.
• Additional related education and/or experience.

Schedule

Monday - Friday, either 7:30 AM - 4:30 PM or 8:00 AM - 5:00 PM.