Senior Administrative Assistant, Global Reinsurance

About the role

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Responsibilities

• Provide comprehensive administrative and operational support to the Head of Operations and Head of Global CSPR, enabling efficient day-to-day execution and supporting strategic priorities.
• Communicate professionally and effectively with internal and external constituents, including client-facing interactions as required.
• Manage complex calendars, meetings, and appointments, applying appropriate prioritization and judgment to resolve scheduling conflicts.
• Cook domestic and international travel in an efficient and cost-conscious manner; prepare and submit expense reports in compliance with company policy.
• Deliver exceptional customer service and build strong working relationships across Global Reinsurance, CSPR, underwriting, operations, finance, actuarial, and broader enterprise teams.
• Demonstrate a mature and sophisticated approach to information security, data privacy, and confidentiality, with a clear understanding of differing confidentiality requirements by role and situation.
• Prepare, edit, and maintain presentation materials; produce ad hoc reports and support special projects, including outlining project needs, coordinating with multiple stakeholders, and compiling information for leadership review.
• Maintain and manage tracking tools for budgets, projects, events, and key deliverables; prepare summary updates and reports as needed.
• Initiate timely and professional responses to emails, voicemails, and written correspondence on behalf of leaders, as appropriate.
• Support internal and external meetings and events (onsite, offsite, and virtual), including vendor coordination, invitations and RSVPs, agenda planning, meeting materials, welcome gifts, transportation, and budget tracking.
• Partner with leaders to establish event budgets and ensure activities remain within approved spend expectations.
• Leverage available technology and tools to improve administrative efficiency and effectiveness, with openness to learning and adopting new systems or processes.
• Participate as a collaborative team member within the Global Reinsurance administrative community and contribute to broader administrative initiatives as needed.

Qualifications

• Minimum of 5 years of experience providing administrative or executive-level support preferred
• Insurance experience preferred
• Bachelor’s or associate degree preferred, but not required.
• Excellent customer service, written and verbal communication, planning, and organizational skills.
• Strong technology proficiency; advanced user of Microsoft 365 (Excel, PowerPoint, Word), OneNote, Workday, and Travel & Expense applications.
• High level of initiative; self-starter who is motivated, self-directed, and effective in a fast-paced environment.
• Strong attention to detail and quality; able to manage multiple assignments simultaneously.
• Proven ability to prioritize work, manage competing deadlines, and support multiple leaders effectively.
• Ability to exercise independent judgment, escalating only complex or exceptional issues.
• High standards of professionalism, integrity, discretion, and respect for others.