Senior Accounts Receivable Specialist

Credit & Collections

• Look up all electronic payments and post to the customer’s accounts for all business units.
• Monitor bank accounts and release Prepayment orders when payment is received.
• Update daily exchange rates In the ERP system for all business units.
• Monitor the A/R email box by responding to customer invoice copy requests, printing remittance advice information for accurate cash posting.
• Contact customer where collection automation emails failed to obtain the correct information.
• Assist with processing customer credit memos.
• Assist with posting lock box cash receipts and A/R adjustments.
• Enter all online billings into Government agency portals, submit invoices via email to required customers.
• Maintain email addresses within InforXA to maximize efficiency of the invoice email automation process.
• Perform regular collection related activities to assist with reaching company DSO targets (45 days).
• Write up A/R adjustment form for all bank wire fees and post to customer’s accounts.
• Identify deductions in wire payments and communicate to the Senior Billing and Credit Associate to aid in prompt attention for resolution.
• Assist with creating month end AR deposit and adjustments reports.
• Generate and maintain rules in Cforia collection software for monthly customer letters and answer responses.
• Request Sales tax forms from tax exempt customers.
• Cross train on important daily A/R tasks as backup when necessary.

Payroll

• Complete data entry process for bi-weekly payroll for all U.S. employees using payroll software.

Qualifications

• Bachelor’s degree (Accounting or Finance) or equivalent experience required.
• 2-3 years previous Credit and Collections experience or general accounting is required.
• Excellent interpersonal, organization, written and oral communication skills along with excellent customer service skills.
• Ability to read, understand and follow all company Standard Operating procedures (SOPs) and guidelines.
• Must show initiative and be a self-starter, detail oriented and organized.
• Must be able to prioritize and balance workloads and meet strict critical deadlines and perform under pressure in a fast-paced environment.
• Ability to maintain confidential information.
• Computer proficiency at an intermediate level (MS Office).
• Excellent problem solving and troubleshooting skills.
• Must be able to work independently as well as collaboratively in a team setting with peers and other departments in a cross functional setting.
• Ability to maintain regular attendance and punctuality requirements.
• Must be able to work hours outside the normal workday to support department needs (evenings or weekends).