Senior Accounts Payable Analyst

Job Description

This role will report to the Accounts Payable Manager. Responsible for vendor invoice processing and employee expense audit reviews. The ideal candidate will thrive in a fast-paced environment and provide A+ customer service to both internal and external stakeholders.

• Participate in closing AP monthly according to close schedule deadlines
• Provide 24-hour turnaround time on emails and inquiries
• Process various types of invoices: 2-way PO, 3-way PO, non-PO Invoice approval follow-ups
• Retrieve invoices from online portal accounts
• Manage vendor relationships and resolve any related issues
• Audit expense reimbursements exceptions in Concur expense platform to ensure compliance with company Travel and Expense policy
• Respond to staff expense inquiries and educate on T&E policy compliance, reducing noncompliant submissions
• Prepare monthly AP and T&E accruals and reconciliations as assigned
• Establish good business relationships with internal business partners to maintain smooth operations
• Participate in maintaining up-to-date desktop procedures
• Ensure compliance with GAAP, SOX controls, company policies, and procedures
• Communicate effectively, both orally and in writing, with all organizational levels, including senior management
• Assist with ad-hoc projects

Qualifications

• Bachelor's Degree in Accounting preferred, or related experience in accounting
• Minimum of 2 years’ experience in Accounts Payable and Travel & Expense
• Constantly work with a sense of urgency
• Strong interpersonal and customer service skills
• Demonstrate strong understanding of data workflows and root cause analysis, accountability, compliance, confidentiality, adherence to company policies and procedures
• Experienced with ERP accounting systems as well as Travel and Expense platforms (i.e., NetSuite, Concur, Navan, etc.)
• Proficiency in Microsoft Office Suite and related accounting applications
• Excellent communications skills, and the ability to multitask and change priorities regularly
• Strong attention to detail and accuracy
• Strategic/critical thinker

Global Company Experience

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer.

EEO

Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process.