Senior Account Manager (Pharma & Tradeshows)

Client Leadership & Strategic Guidance

Act as the primary liaison for key pharma and healthcare clients, ensuring their goals are fully understood and met.

Provide strategic counsel on programs, helping clients translate objectives into impactful experiential solutions.

Build strong, collaborative relationships that foster trust, loyalty, and long-term account growth.

Participate in client planning sessions, status meetings, and post-event debriefs to ensure alignment and continuous improvement.

Program Oversight & Delivery

Manage the end-to-end delivery of trade shows, live events, and hybrid experiences.

Cook up with internal teams—Creative, Production, Field Services—and external vendors to ensure every detail is executed seamlessly.

Keep projects on track by monitoring timelines, budgets, and deliverables.

Serve as the problem-solving point of contact during live events to address challenges quickly and effectively.

Financial Management & Accountability

Oversee program budgets and track financial performance to meet targets.

Partner with Estimating and Finance teams to ensure accurate quoting, billing, and reconciliation.

Maintain organized records of client communications, contracts, budgets, and post-event reporting.

Mentorship & Team Development

Guide and support Account Managers and Coordinators, sharing best practices and fostering skill growth.

Promote a culture of collaboration and accountability across teams.

Aid in onboarding new team members and strengthening the capabilities of the department.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
• 4–7+ years managing complex experiential or trade show programs, ideally within pharmaceutical or healthcare marketing.
• Demonstrated success leading client relationships and delivering measurable results.
• Strong organizational, communication, and problem-solving skills.
• Comfort using Microsoft Office and project management tools.

Bonus Qualifications

• Experience managing large-scale, multi-location programs.
• Familiarity with digital or hybrid event production.
• Proven success delivering results for pharmaceutical or healthcare clients.
• Previous agency experience with cross-functional team leadership.
• Regulatory understanding supporting pharmaceutical or healthcare clients.

What Makes You Successful Here

• Client-focused: You anticipate client needs and consistently deliver value.
• Strategic and hands-on: You can think big-picture while executing the details flawlessly.
• Collaborative: You work seamlessly with internal teams and external partners.
• Resilient under pressure: You stay calm and decisive when challenges arise.
• Growth-oriented: You are constantly looking for ways to improve programs, teams, and processes.

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time, 40 hours per week.