Senior Account Manager (Packaging Design)

Job Summary

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Manager (Packaging Design) based in the United States. This role offers the opportunity to lead strategic client relationships within a dynamic creative environment focused on brand strategy, packaging design, and consumer experiences.

Accountabilities

• Build and maintain trusted relationships with key clients, acting as a strategic partner and primary point of contact for account needs.
• Oversee marketing and design initiatives across packaging, brand strategy, point-of-sale, digital, and social channels.
• Lead account teams and coordinate cross-functional creative teams to deliver projects on time and within scope.
• Translate client objectives into clear creative briefs, ensuring alignment between business goals and design execution.
• Provide strategic guidance, creative feedback, and quality oversight to maintain high standards across all deliverables.
• Lead project kickoffs, client meetings, brainstorming sessions, and workflow planning activities.
• Present creative solutions, insights, and recommendations effectively to clients and senior stakeholders.
• Develop proposals, estimates, statements of work, and project plans based on client requirements.
• Track account performance, forecasts, budgets, invoices, and key business metrics.
• Identify opportunities for account growth, process improvements, and increased operational efficiency.
• Serve as an escalation point for client concerns and internal project challenges.
• Collaborate with teams across disciplines to ensure successful delivery of integrated creative solutions.

Requirements

• The ideal candidate will bring extensive experience in account management, packaging design, and creative strategy, with the ability to manage complex client relationships and guide teams toward successful outcomes.
• Strong communication skills, business understanding, and creative expertise are essential.
• Bachelor’s degree in Marketing, Business Administration, Graphic Management Services, Design, or a related field.
• 7+ years of experience in brand stewardship, account management, or client-facing creative roles.
• 4+ years of experience managing packaging design projects, brand strategy, and creative adaptation.
• 4+ years of experience in visual communication and creative development.
• Proven experience working within a packaging design, branding, or creative agency environment.
• Strong understanding of the creative process, design effectiveness, and consumer-focused brand experiences.
• Able to communicate, present, and influence effectively with clients, including executive-level stakeholders.
• Experience managing multiple projects, priorities, and deadlines in a fast-paced environment.
• Strong problem-solving skills with a proactive and growth-oriented mindset.
• Experience mentoring account teams or project managers is preferred.
• Proficiency with PC and Mac platforms, Microsoft Word, Excel, and PowerPoint or Keynote.
• Experience with integrated marketing, digital commerce, and global consumer brands is preferred.
• Background working with CPG, healthcare, wellness, or related industries is a plus.
• Able to travel periodically and collaborate with clients and internal teams as needed.

Benefits

• Competitive annual salary range of approximately $95,000-$105,000, depending on location, experience, and qualifications.
• Hybrid/remote work flexibility.
• Health insurance plans with prescription drug coverage.
• Dental and vision insurance.
• Life insurance coverage.
• Flexible spending accounts and/or health savings account options.
• Short-term and long-term disability benefits.
• 401(k) savings plan.
• Opportunity to work with globally recognized brands and innovative creative teams.
• A collaborative environment focused on professional growth, creativity, and continuous learning.
• Career development opportunities within a global organization.