Senior Account Manager - Employee Benefits, Major Markets

About the role

Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We Are The Perfect Fit if you seek a progressive work environment at a rapidly growing organization, have a desire to help others protect their future, possess an entrepreneurial spirit, and are challenged by the opportunity to grow the business. Additionally, you should be focused on learning and development to enhance your industry knowledge and expertise, and believe in integrity and building success by developing relationships with others.

Responsibilities

• Maintains and grows client relationships for major market accounts with complex, multi-carrier benefit structures
• Collaborates on multi-year strategic plans including plan design optimization, cost containment, and benchmarking for large-group employers
• Manages claims and coverage issue resolution when elevated from HR, navigating self-funded plan administration and multi-carrier environments
• Advises clients on compliance matters (ACA, ERISA, COBRA, state mandates) and provides ongoing compliance reporting
• Facilitates open enrollment preparation including SBCs, disclosure notices, benefit booklets, and employee presentations/webinars when not handled by Account Administrator or Account Executive
• Manages new carrier, plan, or vendor implementations including benefits administration system build-out and project management
• Handles renewal preparation, financial analysis of renewal offers, and carrier negotiations for large-group accounts
• Aids in the RFP process including census preparation, online quoting, proposal development, and stop-loss marketing
• Provides benchmarking reports (annually, quarterly, or monthly) with claims experience analysis and peer comparisons
• Affords billing and eligibility audits; conducts independently when not handled by Account Administrator
• Performs contract review; facilitates SPD Wraps, Cafeteria/POP Plan documents, and 5500 preparation
• Installs and maintains client-specific data in BenefitPoint
• Prepares master group files, client contact sheets, and carrier files
• Provides mentorship to Account Administrators and Assistant Plan Analysts
• Attends continuing education training; follows HUB Broker Standards

Qualifications

• Active Life & Health License
• Minimum 5 years of EB account management experience, preferably with large or major market accounts (500+ lives minimum)
• Knowledge of self-funded and level-funded plan arrangements
• Client-facing experience presenting to HR leadership at large employers
• Proficiency in MS Excel
• Preferred Bachelor's degree in a related field, or an equivalent combination of education, certifications, training, and relevant professional experience that demonstrates the knowledge, skills, and abilities required for success in the role
• Experience with BenefitPoint or comparable agency management systems
• Experience with multi-state employer groups or multi-location accounts

Benefits

HUB International offers comprehensive benefit and total compensation packages, including health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity, and commissions for some positions.

Pay

The expected salary range for this position is $80,000 to $120,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Schedule

No Travel Required

Requirements

Required Experience: 5-7 years of relevant experience

Skills

Required Education: Bachelor's degree (4-year degree)

Department

Account Management & Service