Senior Account Manager - Employee Benefits

About the role

We're hiring a Senior Account Manager to own strategic client relationships and lead the delivery of exceptional benefits consulting. This role is ideal for someone who can balance hands-on execution with strategic consulting—serving as a trusted advisor who leads renewals, navigates complex benefits challenges, and delivers innovative solutions tailored to each client's unique needs.

What You'll Do

• Client Leadership & Strategy:
  • Lead a portfolio of 20-40 complex clients through the full benefits lifecycle—from renewal strategy and carrier negotiation to compliance management and open enrollment.
  • Design innovative solutions informed by data and market trends, foster executive-level relationships, and serve as the trusted advisor.
• Execution & Deliverables:
  • Develop and present strategic deliverables, including renewal presentations, financial reporting, member education, and compliance management.
  • Collaborate cross-functionally to leverage technology, streamline workflows, and enhance client experience.
• Team Development & Innovation:
  • Mentor Account Managers through active coaching and knowledge sharing.
  • Partner with leadership to refine workflows, implement process improvements, and drive service delivery excellence.

What You'll Bring

• Foundation:
  • 7+ years benefits consulting experience | 5+ years independently managing accounts | Active life & health insurance license | Bachelor's degree or equivalent
• Expertise:
  • Deep knowledge of benefit products, funding structures, and compliance | Proficient with benefits platforms and AI/automation tools | Strong analytical and financial acumen
• Capabilities:
  • Strategic consulting and problem-solving | Exceptional communication (executive presentations, public speaking) | Executive relationship building with track record of retention | Detail-oriented with commitment to accuracy | Self-motivated with strong independent judgment | Mentorship and informal leadership | Adaptability and enthusiasm for innovation | Spanish fluency is a big plus

Why Join Benbase

• A Rare Chance to Transform Benefits Consulting: Join a mission-driven, high-growth company that's reimagining how benefits consulting works. Your expertise will directly shape client success, team development, and Benbase's service model as we scale.
• Direct, Visible Impact: Your work will be felt immediately—by the clients you serve, the team members you mentor, and the company's trajectory. You'll have the autonomy to drive outcomes and the support to do your best work.
• Access to Cutting-Edge Technology: Leverage AI-powered tools, automation, and modern workflows that eliminate busywork and amplify your strategic impact. Get equipped with the technology that lets you focus on what you do best: strategic consulting and relationship building.
• A Collaborative, Ambitious Team: Work alongside benefits professionals who are passionate about excellence, innovation, and client success. Your expertise and voice will shape how we serve clients and reimagine an outdated industry.
• Professional Growth & Development: As Benbase scales, you'll have opportunities to expand your portfolio, grow in leadership, mentor others, and shape the future of our service delivery. We invest in your growth through training, industry conferences, and clear career pathways.
• Meaningful Work: Help growing companies attract and retain talent through strategic benefits design. Empower employees to get real value from their benefits. Be part of building something better in an industry ready for change.

Benefits

• Financial: Competitive pay starting at $115K, stock options, 401(k) with employer matching and live financial advisor support, FSA, HSA tax-saving options, company-paid life and disability.
• Health & Wellness: Medical insurance, Dental, Vision, $0 Telehealth, enhanced Employee Assistance Program (EAP), company-paid accident and critical illness for individuals, company contribution to your Health FSA.
• Work-Life: Flexible PTO, paid parental leave, home office stipend, monthly connectivity reimbursement, company contribution to your Dependent Care FSA to help with day care.