Senior Account Manager - Commercial Lines
About HUB
HUB advises businesses and individuals on preparing for the unexpected. As a leading insurance broker, we focus on protecting what matters most through tailored insurance solutions and advocate for our clients.
Job Duties
- Manages a book of business generally in excess of $700,000 in revenue, depending on the complexity or number of accounts.
- Provides quality customer service to existing accounts with a goal of 93% retention or more.
- Collaborates within a team that includes Sales Executives, Producers, Sr. Account Managers, Associate Account Managers, and Account Coordinators.
- Mentor, support, and train Associate Account Managers and Account Coordinators as necessary.
- Ensures accurate maintenance of client information in EPIC.
- Accountable to administrative tasks including, but not limited to: Annual Stewardship Reports, Renewal Process (from pre-renewal to proposal preparation to binding of coverages), Loss Summary reviews, Account System Maintenance, Billing questions, Marketing lines of coverage as needed, Special projects, and all other duties, as assigned.
- Reviews carrier quotes and negotiates coverage items & pricing.
- Develops coverage comparisons to be used in proposals.
- Responsible for full account life cycle including the renewal process, quoting, proposal, binding and policy distribution.
Qualifications
- Ability to work a regular, full-time work schedule at HUB’s facility(s) and ability to travel on business when required.
- Experience managing the Property & Casualty insurance for Manufacturing and Distributing accounts – required.
- At least 5 years of experience and demonstrated proficiency in an insurance Account Management role in required lines.
- Excellent oral and written English communications skills.
- Superior customer service and problem-solving skills.
- Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
- Ability to work in a team environment.
- High level attention to detail is essential.
- Experience managing the Property & Casualty insurance for Multi-National and Reverse Flow accounts – preferred.
- Currently licensed in good standing in required lines and states.
- Current with all necessary CE credits in required lines and states.
- Advanced professional designation highly desirable (e.g., AAI, ARM, CIC).
Pay
The expected salary range for this position is $110,000 to $125,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.
Benefits
- Comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts.
- Paid-time-off benefits such as vacation, sick, and personal days.
- Eligible bonuses, equity and commissions for some positions.
Department
Account Management & Service
Required Experience
- 5-7 years of relevant experience
Required Travel
No Travel Required
Required Education
Bachelor's degree (4-year degree)
EEO Statement
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
Contact Information
This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.