Senior Account Manager

About the role

Walker Healthforce, an industry leader in the placement of Healthcare Technology Consultants, is seeking an experienced Senior Account Manager to join our client partnership team. The Senior Account Manager is responsible for managing and deepening payer client relationships, identifying opportunities to increase our footprint within assigned clients, handling all client inquiries, working to find solutions to workforce challenges, and managing our internal response to ensure clients experience a positive relationship.

Responsibilities

• Develop a strategic sales plan for assigned client accounts, identifying additional revenue streams and sustained account development.
• Forecast and track key account metrics on assigned accounts.
• Meet regularly with clients to understand business needs and educate them on our services and workforce solutions through presentations and capability overviews.
• Identify innovative opportunities to improve our client’s workforce challenges.
• Function as a customer advocate; stay abreast of new technology and trends.
• Build and strengthen client and key consultant relationships to achieve long-term partnerships and continued account development.
• Identify and build new customer relationships within existing accounts.

Requirements

• Minimum of 4 years of experience in a similar role, with strong consideration given to candidates with a background in the IT consulting and recruiting industry.
• Healthcare payer / IT Solutions experience.
• Bachelor's degree.

Benefits

• Excellent compensation.
• Comprehensive benefits package including:
  • Generous Paid Time Off.
  • Retirement plan.
  • Medical, Dental, Vision, Life, and Disability Insurance.
• Opportunities for professional and personal growth and recognition.