Senior Account Manager

The Budd Group is a family-owned, God-honoring facility solutions company delivering high-quality janitorial, maintenance, and landscaping services while making a positive impact on communities and team members.

About the role

Step into a high-visibility Account Management role with built-in executive development, competitive pay, and a clear line of sight to high-level growth. You will lead and scale commercial facility operations across campus, overseeing routine cleaning, venue preparation, game-day setups, and team leadership for a 7-day multi-shift operation.

Responsibilities

• Oversee routine cleaning, venue preparation, and game-day setups as the lead Account Manager.
• Direct, coach, and retain 35–40 team members and shift supervisors to ensure smooth operations across all shifts (1st, 2nd, and 3rd).
• Manage operational budgets, labor allocation, and supply management to consistently hit account financial KPIs.
• Serve as the primary Account Manager for athletics and facility contacts, delivering top-tier communication and solutions.
• Work closely with regional leadership to support account expansion and operational growth.

Requirements

• Bachelor’s degree (BA/BS) required.
• 2–5+ years of progressive management experience in commercial janitorial, university campus, venue, or facility management.
• Demonstrated success leading 30+ team members, coaching workflows, and driving operational efficiency.
• Solid skills in budgeting, forecasting, and proficiency in enterprise tools (MS Office, HRIS, CRM).
• Exceptional written and verbal communication skills (a short writing assessment is required during the interview process).

Benefits

• Paid time off (vacation, sick, 9 holidays, 2 floating days, 1 volunteer day).
• Medical, dental, and vision plan options.
• Life, accident, and disability insurance.
• HSA/FSA options.
• 401(k) match.
• Free online classes for professional development and language learning (English/Spanish).
• Mental health and financial support programs.
• Pay on Demand + cash back perks.
• Mileage reimbursement for campus vehicle use.
• Company-provided PC and mobile phone.

Pay

Competitive salary + KPI-driven performance bonus.

Schedule

Full-time, exempt. Flexible, hands-on schedule supporting a 7-day multi-shift operation, including athletic events and weekends.

Location

100% on-site in Charlotte, NC 28223.