Senior Account Manager

About Us

Rankin Automation is a leading provider of innovative automation solutions designed to optimize operations and empower businesses across diverse industries. With a commitment to excellence, our team of experienced engineers and automation specialists collaborates closely with clients to understand their unique requirements and develop customized systems. We prioritize quality and reliability, partnering with trusted suppliers and leveraging cutting-edge technologies such as AI, machine learning, and robotics to help businesses stay ahead in a competitive landscape. Our dedication to customer satisfaction ensures exceptional service and support throughout the project lifecycle.

About the Role

The Senior Account Manager reports to the Outside Sales Manager and will have the primary responsibility of supporting a large strategic OEM customer, comprising 60% of the work week. The remaining 40% will focus on business development within select, high-potential target accounts through technical support and consultative selling in the industrial automation industry. This is a field sales position requiring a self-motivated, ambitious, and technical individual who enjoys problem-solving and growing a business. The role requires residency in the Baltimore, MD area.

Responsibilities

• Manage a large strategic OEM account, becoming a resource for solutions to assigned customers.
• Develop business within several high-potential strategic accounts.
• Sell automation solutions based on Rankin’s product lines and services within an assigned territory.
• Identify and cultivate strategic relationships, conducting customer presentations at all organizational levels.
• Collaborate with internal and external cross-functional teams.
• Develop new customers by following up on leads and pursuing new business opportunities.
• Follow up on quotations and persuade customers to partner with Rankin Automation.
• Work independently without daily supervision while remaining responsive to company management requests.
• Facilitate sales forecasting and maintain timely input into the company’s CRM system (Salesforce).
• Make joint sales calls with factory representatives and Rankin managers.

Requirements

• Self-management and multi-tasking skills.
• Engineering degree or sufficient technical knowledge of automation products, with a willingness to continually learn.
• Proficiency with Microsoft Office (Word, Excel, Outlook), CRM software (preferably Salesforce).
• Experience with Profit 21 and Salesforce is a plus.
• Willingness to travel a minimum of 3 days per week within a local territory (typically a 50-mile radius).
• Occasional overnight travel for factory training and customer visits, a few times per year.

Qualifications

• BS, BSME, BSEE, or equivalent work experience.
• Pneumatic, mechanical, and electro/mechanical aptitude.
• Experience selling pneumatics, robots, sensors, motors, drives, controls, and machine safety products.
• 5+ years of industrial/automation sales experience.

Benefits

• Employee ownership program extended to all team members.
• Competitive benefits package including medical, dental, and vision insurance.
• 401(k) matching program.
• Paid time off, holidays, and parental leave.
• Employee referral program.
• Access to FCG University, offering over 80,000 courses for learning and training.
• Career growth opportunities across a vast network of over 100 brands in North America.

Rankin Automation is a subsidiary of Flow Control Group (FCG), a leading solutions provider specializing in flow control, fluid handling, industrial automation, and life sciences, with locations throughout North America.